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Job Title: Customer Service Representative
Job Location: NJ: UNION
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-12

Company Name: Flextronics
Contact: HR
Phone: email only please
Fax: email only please

Description: Customer Service Representative

Job Code: 15105 Organization: Retail Services Location: UNION, NJ US Travel Involved: 10-20%% Job Type: Fulltime-Regular Job Level: Entry, 0-2 years of experience Education: High school diploma or equivalent Skills: Category: Customer Service Compensation: $12-$15 Position Summary: You got the drive, we got the vibe… You got the groove, make the move!! Providing the total customer experience package is our passion. Our customers challenge us everyday to solve their problems and we are here to help! That’s where you come in… Are you the go to person who LOVES to help others? Do you have a can do attitude? Do you thrive on the challenge of sales with the stability of customer service? Do you catch yourself smiling for no reason at all? We want you to join our team of creative, fun, rock star FlexTechs and watch your career blossom! What’s your passion? Flextronics’ Retail Technical Services (RTS) meets the challenge of supporting rapidly changing technology standards by offering competitive and flexible field service repair for customer operations. The RTS team specializes in providing customer-facing technical support in over 800 retail locations worldwide. RTS technicians consistently deliver a high quality customer experience at the point of sale, helping consumers solve technical issues by troubleshooting and fixing electronics products. Purpose: The Customer Service Rep provides on-site customer service and technical support in a retail environment for our customer, a high-volume, leading wireless carrier. Responsibilities: * Provide excellent customer service * Offer front-line support in troubleshooting, configuration and customer education and repair * Enter and track customer data * Foster a team building and idea sharing environment

Requirements * One year of customer service in a retail environment a plus * Technical aptitude with electronics a plus * Computer savvy a plus * Ability to work retail hours and a rotating schedule * Passing of a complete background verification (criminal, high school diploma/GED verification, credit, drug screen) is required. Qualified applicants also must not have any outstanding wireless bills that have not been resolved. Flextronics is an Equal Opportunity Employer

Please refer to Job code flextronics-15105 when responding to this ad.

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