I have just had the misfortune to travel with Virgin from Birmingham
to Manchester. The train was very full in second class with people
standing - with plenty of empty seats in first.

Is it not the case that if people are standing - and the train is
involved in an accident, then there is more probability of passengers
suffering a serious injury - and Virgin know this? Virgin could
mitigate the damage to individuals in such circumstances by allowing
standing second class passengers to sit in first class.

They will obviously not allow passengers to do this - and they will
say that a ticket does not guarantee a seat.

However, what would the legal position be given that Virgin are not
taking all possible action to avoid personal injury to the passengers
and in my mind should be held responsible for more serious injuries or
even death in the case of an accident.

steamer wrote:

"steamer" privacy.net> wrote in message
news:teodv2tpr5u45712vuv678kovtdnikikgb@4ax.com...

It might do, but it might better to be standing in a Voyager/Pendolino with
its curvy furnishings than an older train with square pointy bits!

Write to them and ask, if you send your ticket you might get some money back
too.

--
peter

Cheap train tickets database
http://www.petereverett.co.uk/tickets/

Email sent to this address is generally deleted upon arrival
Visit website if you want to contact me

taking all possible action to avoid personal injury to the passengers
and in my mind should be held responsible for more serious injuries or
even death in the case of an accident.>>>>>>>>

They didn't provide you with a hard-hat, safety shoes, or cotton wool panels
everywhere for you to fall against either. Perhaps suitcases should be kept
seperate from passengers in case it gets thrown around.
In the case on any accident , I think the only leg you have to stand on, is
one of the pair you take everywhere with you....
Unless there is some obvious lack of care..

"steamer" privacy.net> wrote in message
news:teodv2tpr5u45712vuv678kovtdnikikgb@4ax.com...

On 13 Mar, 17:41, steamer privacy.net> wrote:

First class tickets are available if you wanted to use those seats.

Virgin didn't force you to stand, you didn't have to travel on that
train. Did you have a reservation? Did you attempt to make one?

If you had a reservation for that train which wasn't honoured, I'd
expect Virgin to vollenteer to upgrade you to first class, but that's
the only way I'd hope to see you in first.

On Mar 14, 6:41 am, steamer privacy.net> wrote:

If you do not wish to stand because of safety concerns, either take
the next train or pay to upgrade to first class.

If you have a booked seat which is accidentally double-booked then a
free upgrade would be appropriate.

The virgin trains passengers charter says
"2.3 Getting a Seat
We will make every effort to match seats to demand"
If you're standing and there are seats available in first class, I'd
bring this to the attention of the conductor.

http://www.virgintrains.co.uk/aboutus/passengerscharter/standards.aspx

steamer wrote:

Why should they let the oiks sit with the toffs when they haven't paid
for a toff seat?

steamer wrote:

I doubt that Virgin know that. What makes you think it is true?