> Mike P privacy.net> wrote:
>

>> "Steve Firth" <%%steve%%@malloc.co.uk> wrote in message
>> news:1imc2qw.jxi4pf1y2yyclN%%%%steve%%@malloc.co.uk...

>>> Hiram gmail.com> wrote:
>>>

>>>> "The delivery company Amtrak has gone into administration."

>>>
>>> Good, now if there can be a session of laying out the lying shits who
>>> act as managers and drivers for Amtrak for a ceremony involving
>>> smearing
>>> them with napalm and applying a match, I for one will be happy.
>>>
>>> I'm astonished that they have managed to go bankrupt because for
>>> overcharging, non-delivery, damaged to parcels that they never pay
>>> compensation for and for sheer brass-faced lies I've never met a bunch
>>> like them.

>>
>> I have - TIME Computers, they were cut from the same cloth those two
>> companies. Oh, guess who we used to use as a courier when I worked
>> (briefly!) at TIME back in the day.. Amtrak. After all the complaints we
>> used to get about them, I'm surprised they lasted another 14 years. Not
>> cheap, and very, very nasty.

>
> The manager at the local Amtrak depot verbally abused my wife for
> several hours on the phone after she phoned to ask why a package had not
> been delivered. He claimed that they had made three attempts to deliver
> and had left a card on each occasion. She pointed out that she had
> waited for the package from 0700 to 1900 each day and that no-one had
> attempted delivery. She also suggested that if finding the address of a
> property located on a main road with a large sign outside giving the
> name of the business was too much a trial for the delivery driver they
> could use her interim warehouse address which is fully staffed 24/7 and
> will receive small packets as well as the pallets usually delivered for
> her business.
>
> Amtrak manager then unleashed a load of cursing at her and told her she
> was a liar and that his driver had definitely attempted delivery and
> there was no way that he would authorise another delivery. So I drove
> over to pick it up. The depot was a revelation, filthy rat-infested
> ex-MoD wooden huts and asbestos sheds up the arse end of nowhere. I
> collected the parcel, and mentioned to the woman in charge of
> collections that it appeared that their driver was too lazy to travel
> the five miles away from a major city to drop off a small package. She
> then unleashed a torrent os swearing at me and told me she "didn't have
> to put up with my abuse." I pointed out that I had been perfectly civil
> and asked to whom I should address a complaint. She slammed the door in
> my face. I turned to go and a dirty, unkempt individual reeking of booze
> and fags emerged from a side door and shouted at me "what was my fucking
> problem". I pointed out that I wanted to speak to the dispatch manager
> or someone else senior and he claimed that he was that person and that
> he had "already given your fucking stupid wife the fucking only fucking
> answer she was fucking getting, so you can fuck right off."
>
> I complained to Amtrak about the experience and they sent me a letter
> accusing me of abusing their depot staff.
>
> Absolute idiots the entire lot of them.