> "Helen Deborah Vecht" zetnet.co.uk> wrote in message
> news:313030303736393547CC4EDE64@zetnet.co.uk...

>> His morning outward journeys (bus & Tube) are given correctly. The
>> evening return is totally absent.

> I had the same experience with data missing from the journey history. My
> outward journey for the Christmas hols was listed but my return was missing.

> According to the Oyster helpline there is a problem with the system
> displaying all the data. They had it recorded on their copy but it
> does not
> appear on the webpage which struck me as being particularly useless.

> Another gripe I have about the journey history is why it has to be
> displayed
> in such an unfathomable fashion - in contrast the printed version they sent
> me was a model of clarity.