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Author: Colin RosenstielColin Rosenstiel Date: Nov 13, 2006 17:01
In article <23dfl2pocc1pbjdc0mqtddnna2sgitmjsc@ 4ax.com>,
matthewleedickinson@ gmail.com (Matthew Dickinson) wrote:
>>>>And if you arrived by tram with a pushchair etc. Then what?
>>>
>>> Then you tell the gate attendant that you arrived by tram, and
>>> are let out without touching the validator.
>>
>>There are signs telling you not to touch out then?
>
> As far as I know it's just mentioned in leaflets and the FAQ.
And they want to penalise people four quid for failing to read
their leaflets!
--
Colin Rosenstiel
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Author: Dave ArquatiDave Arquati Date: Nov 14, 2006 09:51
Jonathan Morris wrote:
> James Farrar wrote:
>> It depends where the breaks between phrases are. The problem is that
>> the breaks between fixed words and variable words aren't where real
>> people naturally breathe. So instead of a natural "this is a
>> Piccadilly line train / to Cockfosters", you get a very
>> unnatural-sounding "this is a Piccadilly line train to ///
>> Cockfosters", unless the person doing the recording is told where to
>> breathe.
>
> But this is speech synthesis, and the science is pretty mature now
> considering a decent effort is available on a SatNav that costs under
> £400, or mobile phones that cost £200 or less (and free on a
> contract). TomTom does a pretty good job speaking clearly (see
> http://www.tomtom.com/products/product.php?ID=212&Category=0&Lid=1 for
> a chance to hear for yourself). In fact, why not compose an example
> announcement to see if it does a better job than the lame LUL version!
> Nokia has software that can read text messages, although admittedly
> this is rather hit and miss.
> ...
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Author: Paul OterPaul Oter Date: Nov 15, 2006 05:27
> Well today the posters went up all over the place about the changes
> coming to how incomplete journeys are charged on pre-pay Oyster cards,
> and most staff should by now have had some training on what's
> happening. The whole thing starts from 19th November 2006 (apart from
> the few stations who've had it already for a couple weeks, as a test)
> and will affect anyone using pre-pay Oyster who doesn't touch in or out
> correctly.
>
> Basically for any journey that is not validated at start AND finish (by
> touching on the yellow readers) you will be charged £4 (which is the
> maximum cash price for a 1-6 single).
>
I have yet another prepay question, about the procedure for touching
out:
Some stations (e.g. New Cross) have Oyster touchpads on the platforms
and no ticket gates or touchpads in the ticket hall.
Other stations (e.g. Farringdon) have Oyster validators on the
platforms as well as ticket gates with touchpads in the ticket hall.
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Author: Dave ArquatiDave Arquati Date: Nov 15, 2006 11:56
Paul Oter wrote:
>> Well today the posters went up all over the place about the changes
>> coming to how incomplete journeys are charged on pre-pay Oyster cards,
>> and most staff should by now have had some training on what's
>> happening. The whole thing starts from 19th November 2006 (apart from
>> the few stations who've had it already for a couple weeks, as a test)
>> and will affect anyone using pre-pay Oyster who doesn't touch in or out
>> correctly.
>>
>> Basically for any journey that is not validated at start AND finish (by
>> touching on the yellow readers) you will be charged £4 (which is the
>> maximum cash price for a 1-6 single).
>>
>
> I have yet another prepay question, about the procedure for touching
> out:
>
> Some stations (e.g. New Cross) have Oyster touchpads on the platforms
> and no ticket gates or touchpads in the ticket hall. ...
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Author: ashinmaracaiboashinmaracaibo Date: Oct 27, 2006 07:58
Well today the posters went up all over the place about the changes
coming to how incomplete journeys are charged on pre-pay Oyster cards,
and most staff should by now have had some training on what's
happening. The whole thing starts from 19th November 2006 (apart from
the few stations who've had it already for a couple weeks, as a test)
and will affect anyone using pre-pay Oyster who doesn't touch in or out
correctly.
Basically for any journey that is not validated at start AND finish (by
touching on the yellow readers) you will be charged £4 (which is the
maximum cash price for a 1-6 single).
Any journeys in one day that this happens will NOT count towards your
cap, but will NOT, as at present, stop you getting a cap. For example,
you do 6 journeys in one day, around London, one of which is incomplete
for whatever reason. You will get the normal cap for 5 of the
journeys, PLUS £4 for the incomplete journey. If you have 2
incomplete journeys, it'll cost you £8 extra etc.
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Author: Tim Roll-PickeringTim Roll-Pickering Date: Oct 27, 2006 11:08
> Customers carrying a season ticket (say a monthly zones 1-2 ticket)
> will be charged for incomplete journeys, but at
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Author: ashinmaracaiboashinmaracaibo Date: Oct 27, 2006 11:14
Tim Roll-Pickering wrote:
>> Customers carrying a season ticket (say a monthly zones 1-2 ticket)
>> will be charged for incomplete journeys, but at £1 or £1.50 for
>> journeys outside of zones, which is the same as at present.
>
> Does that include journeys within the ticket's validity? I hope not - it
> will cause chaos at a lot of NR/TfL interfaces.
Thats an excellent question, and I will try my best (unless someone
else does in the meantime) to find the answer for you tomorrow. Based
on what I know now though, I would say yes it does, because how does
the card know what you've done if you've not validated?
Still, I don't know the workings of many central stations, so I won't
comment further on it, I'll see what I can find out tomorrow.
Also for any queries, you can call Oyster helpdesk on the number on the
reverse of your card, as they *should* have the full info, which is
quite possibly more than us lowly station staff are likely to get for
free.
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Author: Dave PlumbDave Plumb Date: Oct 27, 2006 11:32
>> Customers carrying a season ticket (say a monthly zones 1-2 ticket)
>> will be charged for incomplete journeys, but at
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Author: Paul CorfieldPaul Corfield Date: Oct 27, 2006 11:35
On Fri, 27 Oct 2006 19:08:07 +0100, "Tim Roll-Pickering"
qmul.ac.uk> wrote:
>> Customers carrying a season ticket (say a monthly zones 1-2 ticket)
>> will be charged for incomplete journeys, but at £1 or £1.50 for
>> journeys outside of zones, which is the same as at present.
>
>Does that include journeys within the ticket's validity? I hope not - it
>will cause chaos at a lot of NR/TfL interfaces.
Absolutely not. I have just looked at the Q&A document.
If a travelcard holder validates within their zones of validity - no
issue. If they are making an extension journey and start within their
zones of validity then there is no monetary deduction from PAYG purse on
entry - why would there be? The ticket is valid.
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Author: ashinmaracaiboashinmaracaibo Date: Oct 27, 2006 12:17
Ah well thanks paul for confirming that... One thing I would LOVE to
know (to help my customers the best) is is the £4 charge 100%%
universal (ie including zones A-D)? I ask because our posters say you
will be charged the "maximum cash fare" which, from Amersham for
example, is £6, not £4...
Any info you have will help to fill this small hole left by the info we
have received (which as usual forgets that we exist out in the country).
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