One day travelcards and collection from fastticket machines
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One day travelcards and collection from fastticket machines         


Author: j.p.harris
Date: Sep 16, 2008 00:04

Until recently, it has been possible to purchase an in-boundary one
day travelcard (one with a London station as the origin) on a
trainline-derivative booking site and then collect it from a
fastticket machine. This now appears to have changed.

On the website, I was told:

"Unfortunately collection from a Self-service Ticket machine is not
permitted for this ticket."

so I queried this. The response I got from the customer services
department was:

"I am sorry to inform you that a Self Service Ticket Machine option is
not available for London Day Travelcard.

Since the London Day Travelcard does not get dispensed from the Self
Service Ticket Machine, our website does not give this option. In this
case, you can purchase the London Day Travelcard from the station."

This is clearly nonsense as I can buy a one-day travelcard from a self-
service machine at any station within the boundary with that station
as the origin. So I went back and made this point. The response I
got was:
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Re: One day travelcards and collection from fastticket machines         


Author: Barry Salter
Date: Sep 16, 2008 04:14

j.p.harris@talk21.com wrote:
> Until recently, it has been possible to purchase an in-boundary one
> day travelcard (one with a London station as the origin) on a
> trainline-derivative booking site and then collect it from a
> fastticket machine. This now appears to have changed.


> "I would like to inform you that according to the industry policy
> rules, London Day Travelcards cannot be dispensed from a Self Service
> Ticket Machine. Furthermore, I have passed the details to our
> Development Team for review. We appreciate you taking the time out to
> share your thoughts with us."
>
> I can appreciate that "industry policy rules" may be trying to tackle
> some sort of fraud (i.e. people buying an in-boundary travelcard from
> an out-boundary station without a ticket to the boundary) but is this
> really the case? Where are these rules?
>

That's a new one on me! The only "rules" I can think of are those in
"The Manual" (formerly Section K of the NFM) that state:
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Untitled         


Author: Michael R N Dolbear
Date: Sep 16, 2008 09:23

no comments
Re: One day travelcards and collection from fastticket machines         


Author: Mizter T
Date: Sep 16, 2008 10:06

On 16 Sep, 17:23, "Michael R N Dolbear" privacy.net> wrote:
> Barry Salter nospam.demon.co.uk> wrote
>
>> j.p.har...@talk21.com wrote
>>> Until recently, it has been possible to purchase an in-boundary
>>> one day travelcard (one with a London station as the origin) on
>>> a trainline-derivative booking site and then collect it from a
>>> fastticket machine.  This now appears to have changed.
>>
>> "The Manual" (formerly Section K of the NFM) that state:
>> +  in advance – from 0930 Monday to Friday, any time at weekends, and
>> Public Holidays, up to 7 days in advance of the day for which the
>> ticket is dated.
>
> If this applies to any Off-Peak ticket then you can buy one in advance
> only at on a day and at a time when it would be valid if issued for
> immediate travel ?
>
> Seems pointlessly restrictive
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Re: One day travelcards and collection from fastticket machines         


Author: MIG
Date: Sep 16, 2008 10:13

On Sep 16, 6:06 pm, Mizter T gmail.com> wrote:
> On 16 Sep, 17:23, "Michael R N Dolbear" privacy.net> wrote:
>
>
>
>
>
>> Barry Salter nospam.demon.co.uk> wrote
>
>>> j.p.har...@talk21.com wrote
>>>> Until recently, it has been possible to purchase an in-boundary
>>>> one day travelcard (one with a London station as the origin) on
>>>> a trainline-derivative booking site and then collect it from a
>>>> fastticket machine.  This now appears to have changed.
>
>>> "The Manual" (formerly Section K of the NFM) that state:
>>> +  in advance – from 0930 Monday to Friday, any time at weekends, and
>>> Public Holidays, up to 7 days in advance of the day for which the
>>> ticket is dated.
> ...
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Re: One day travelcards and collection from fastticket machines         


Author: Paul Scott
Date: Sep 16, 2008 10:39

Mizter T wrote:
> On 16 Sep, 17:23, "Michael R N Dolbear" privacy.net> wrote:
>
>> Which brings me to another question on FastTicket machines: SWT (in
>> the latest, Sept/Oct, free mag) mentions SWT's scheduled enhancement
>> to allow Monthly renewals, pre-paid ticket collection and tickets for
>> tomorrow. But only Anytime (peak) tickets for tomorrow.
>>
>> Is this restriction in force in other areas ?

I suppose the fact that Offpeak (and Super Offpeak) tickets and e.g. Network
Card discounts don't appear on the machines until they become valid makes it
unlikely they'd appear the night before. Although pre-paid ticket
collection (which I haven't used becasue SWT haven't provided it yet)
presumably provides a way round this??
> You haven't made at all clear what the scheduled enhancement entails -
> i.e. what is enhanced?

What SWT are calling an 'enhancement' is simply providing the facilities
such as pre-paid ticket collection (TOD) and tickets for next day travel
that many TOCs already provide.
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Re: One day travelcards and collection from fastticket machines         


Author: Mizter T
Date: Sep 16, 2008 12:05

On 16 Sep, 18:13, MIG doreenbird.co.uk> wrote:
> On Sep 16, 6:06 pm, Mizter T gmail.com> wrote:
>
>> On 16 Sep, 17:23, "Michael R N Dolbear" privacy.net> wrote:
>
> (snip)
>
>>> Would a NR automatic ticket barrier reject an attempt to use a
>>> post-dated ticket ?
>
>> Yes, as would an LU one.
>
> But can you still get travelcards from shops that aren't dated till
> they've been through a barrier? Presumably one could buy them any
> time, but you'd need to come to an understanding about the date
> stamped on it.
>

The point you're making isn't exactly clear to me.
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Re: One day travelcards and collection from fastticket machines         


Author: MIG
Date: Sep 16, 2008 13:25

On Sep 16, 8:05 pm, Mizter T gmail.com> wrote:
> On 16 Sep, 18:13, MIG doreenbird.co.uk> wrote:
>
>
>
>
>
>> On Sep 16, 6:06 pm, Mizter T gmail.com> wrote:
>
>>> On 16 Sep, 17:23, "Michael R N Dolbear" privacy.net> wrote:
>
>> (snip)
>
>>>> Would a NR automatic ticket barrier reject an attempt to use a
>>>> post-dated ticket ?
>
>>> Yes, as would an LU one.
>
>> But can you still get travelcards from shops that aren't dated till
>> they've been through a barrier?  Presumably one could buy them any ...
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Re: One day travelcards and collection from fastticket machines         


Author: Mizter T
Date: Sep 16, 2008 15:47

On 16 Sep, 21:25, MIG doreenbird.co.uk> wrote:
> On Sep 16, 8:05 pm, Mizter T gmail.com> wrote:
>
>> On 16 Sep, 18:13, MIG doreenbird.co.uk> wrote:
>
> (snip)
>
>>> But can you still get travelcards from shops that aren't dated till
>>> they've been through a barrier?  Presumably one could buy them any
>>> time, but you'd need to come to an understanding about the date
>>> stamped on it.
>
>> The point you're making isn't exactly clear to me.
>
> Well, if you wanted a travelcard to use the next day, it might work
> barriers from when you first used it tomorrow (if that is how they
> work) but if the shopkeeper stamped today's date on it, it wouldn't
> pass a visual inspection on a bus tomorrow.
>
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Re: One day travelcards and collection from fastticket machines         


Author: Charles Ellson
Date: Sep 16, 2008 20:05

On Tue, 16 Sep 2008 15:47:53 -0700 (PDT), Mizter T
gmail.com> wrote:
>
>On 16 Sep, 21:25, MIG doreenbird.co.uk> wrote:
>
>> On Sep 16, 8:05 pm, Mizter T gmail.com> wrote:
>>
>>> On 16 Sep, 18:13, MIG doreenbird.co.uk> wrote:
>>
>> (snip...
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