> Boltar wrote:

>> Oh dear , some toys being chucked out of prams over at TfL HQ. Seems
>> poor old Peter Hendy was in a rage about the recent failures (read:
>> loss of revenue). Oh dear Peter , well now you know what its like for
>> Oyster to screw you out of your money through no fault of your own.
>> Suck it up mate.
>>
>> http://news.bbc.co.uk/1/hi/england/london/7549603.stm
>>
>> B2003

>
> Have you got anything intelligent to say about it, or are you just airing
> your well-known anti-Oyster views?
>
> Personally, if Hendy is incandescent about the Oyster failures, good. He's
> every right to be, indeed if he wasn't he'd not be doing his job properly.
>
> As for the early end of the contract (in two years, actually) various
> questions arise, not least of which is that Transys now have no particular
> incentive to improve their performance beyond whatever penalty payments
> are in the contract, a common drawback of outsourcing key functions. The
> second question is how they structure the replacement. The third is how
> this affects next years major roll out of PAYG on National Rail, which
> will presumably require Transys and TfL to co-operate in order to do the
> job properly, just at the point when EDS and Cubic will be looking to do
> things like move the best staff to more profitable areas.