Re: Changeless bus passenger denied boarding
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Re: Changeless bus passenger denied boarding         

Group: uk.transport.london · Group Profile
Author: Tom Anderson
Date: Sep 15, 2008 11:52

On Mon, 15 Sep 2008, Simon wrote:
> On Mon, 15 Sep 2008 06:24:51 -0700 (PDT), Boltar
> yahoo.co.uk> wrote:
>
>> On Sep 15, 10:18 am, Walter Briscoe nospam.demon.co.uk>
>> wrote:
>>> On Sunday morning, about 08.00,I was on a 21 to Lewisham at London
>>> Bridge/Monument. A passenger boarded and tried to pay with a twenty
>>> pound note. The driver had no change and nor did other passengers. The
>>> passenger was made to get off the bus. I was horrified and complained,
>>> this morning, at 0845 300 7000. The stop is not "Pay before you board".
>>> It seems the operator should have issued a pay later chit.
>>
>> If they did that it would be a scam that would be soon abused. Perhaps
>> the passenger should have had some common sense and changed the note
>> in a shop beforehand anyway.
>
> Shopkeepers are the bus companies bankers? They are paid by the bus
> company for this service? The shop is open even if it exists? Perhaps
> the bus company should give the drivers a reasonable float, after all
> they do trust them with cash.
>
> I agree that passengers should try to have the correct money but
> sometimes plans fail.

This is, to my mind, a major hole in the payment arrangements for the
buses, and i believe i've ranted about this before. The problem is that
cash comes in doses of 10 or 20 pounds, as notes. You cannot get money
from a cash machine in any smaller quantity. Bus drivers may refuse these,
and you certainly can't use them in the little ticket machines at stops.
Thus, if you're not near an open shop, whether because you're somewhere
remote or it's late, you're a bit stuffed.

You're even stuffed if you have an oyster but no credit, because there's
no way to add credit to an oyster card outside station opening times. I've
been in a pickle trying to get home late at night on more than one
occasion due to this.

tom

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