| Re: Annual Travelcard Refund |
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Group: uk.transport.london · Group Profile
Author: Colin RosenstielColin Rosenstiel Date: Apr 26, 2008 15:56
In article news.demon.co.uk>,
psmythREMOVE@THISukf.net (Peter Smyth) wrote:
> They do offer refunds on perfectly reasonable terms. They refund
> the difference between the cost of the annual and the cost of
> monthly travelcards for the period used.
That's all very well, but in this case the punter is actually trading up
to a season for more zones, so treating it as a refund is rather mean on
someone who's planning to spend more money with them.
Charging the extra pro-rata the difference between the two seasons would
seem a lot more reasonable to me.
--
Colin Rosenstiel
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