| Re: Sky subscription question |
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Group: uk.sport.football.clubs.celtic · Group Profile
Author: JonbhoyJonbhoy Date: Sep 8, 2008 13:56
> "Commander Hughes" all.com> wrote in
> news:ga3r4j$atm$1@aioe.org:
>
>>
>> "Jonbhoy" champsagain.com> wrote in message
>> news:SdKdndxWO_SZ81jVnZ2dnUVZ8t_inZ2d@giganews.com...
>>>
>>> "Commander Hughes" all.com> wrote in
>>> message news:ga3phm$454$1@aioe.org...
>>>> Guys I'm in a bit of a pickle so to speak so I hope someone out
>>>> there can help me out. Apologies first and foremost if this is a
>>>> long email.
>>>>
>>>> I'm trying to upgrade to sky+ at the moment, shamefully I haven't
>>>> done so yet - the problem I face is this that every time I call up,
>>>> I'm treated like I stole the viewing card because basically I'm a
>>>> joint subscriber - meaning that my mum has her name on the card
>>>> (long story short my father got sky for me because I liked the
>>>> football and other sports he died in 95 and my mum reluctantly (I
>>>> was too young at the time) signed up for sky. ) I switched accounts
>>>> with her which is all they could do unless my mum cancelled her
>>>> subscription and I got a seperate one myself to have my name on the
>>>> card with my bank account number etc..
>>>>
>>>> Problem is this - If she was to unsubscribe now, would I have
>>>> difficulties in subscribing using said bank account?
>>>>
>>>> I hope I haven't made this too difficult, sorry for the long
>>>> explanation.
>>>
>>> Sounds a bit confusing,are you saying your systems still under your
>>> mums name?Just get her to dial up and cancel then you call them and
>>> say you would like to sign up as a new user and start afresh.They may
>>> even just swich all the details over and let you use the viewing card
>>> you have or might have to wait 24-48hrs for a new card.Or if you are
>>> still living with your mum best way to do it is just to get her to
>>> call and order it and you give her the cash.Final option is she
>>> cancels and you take over the subscription.
>>>
>>> JB
>>>
>> Thanks for that Jonbhoy and yes I'm sorry if it is complicated. We
>> switched bank accounts as I said to my bank account around about the
>> time we upgraded to sky digital. I have a disability which is why I'm
>> still in my family home so I wouldn't have the cash for my own one
>> just yet (still waiting on my six numbers to come out of the
>> lottery... aren't we all?)
>>
>> My point was basically if I asked her to cancel altogether, would they
>> pull me up on the bank account if they weren't aware of the issue I
>> have? It's just a nuisance ringing them if I needed assistance like
>> for example just last night I rang for the upgrade to sky + and he was
>> pausing after I gave my sky card number obviously because it was a
>> guys voice he was hearing and the name on the account is a womans
>> regardless of what bank account its coming out of it probably gave the
>> impression the card was robbed! Getting a bit sick of it tbh. Just
>> wondered about the implications.
>
> Isn't the sky subscription related to the address/phone number? from what
> you're saying the subscription is in your mums name but coming from your
> account. They won't know who's account it is, as long as its paying the
> subscription.
>
> You can request sky+ online i think and then no need to speak to anyone.
> Think your best option is to get your mum to request its changed over to
> you, when they tell her no then she tells them to cancel it. They might
> relent but even if they don't then just phone up and tell them you want
> sky.
>
> Last time i spoke to them it was to get my dish repositioned and they
> were messing me about, wanting
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