Group: uk.adverts.computer · Group Profile
Author: deejaydeejay Date: Apr 8, 2007 10:01
> Anyway, so as usual every year I bought my Norton and installed AND
> registered it
> online in January.
> In February I changed my internet provider from Cablecom to Swisscom.
> (I'm a Brit living in Switzerland)
>
> Already in January this worm called Driveclean kept popping up and
> telling me that the "sex-pages" (like Shakespeare websites) I was
> loking at would leave traces on my PC, and should it scan, etc.
>
> Then a few days ago a window popped up saying User32.exe had been
> illegally transferred and was occupying another address, and my system
> wouldn't work, etc.
>
> All this time, my Norton Liveupdates were blithely telling me tha my
> PC
> was absolutely healthy.
>
> (See how they lie to us - they lie!)
>
> So I googled and then got onto the Microsoft page which suplied a
> download patch to solve the User32.exe (which happens to be a Trojan)
> problem, downloaded it....
>
> and now my Norton has shut down and told me my subscription had
> expired!
>
> So I deleted it from my PC and re-installed it yesterday, and it told
> me
> I had another 299 days to go...
>
> And today my PC was slow to start, had to re-start about 8 times, etc.
> and my Norton told me my subscription had expired completely.
>
> So I removed it and installed a different, free anti-virus programme
> and
> on Tuesday I'm going to take the Norton package back to the shop and
> I'd like to find those Symantic guys and fling the whole thing into
> their
> ugly faces.
>
> But of course they have no mail address and their telephone number
> apparently doesn't even work. And costs 16 Euros, the cheeky buggers!
>
> Instead of Easter-holidaying, I've spent a total of 8 hours trying to
> fix my PC.
>
> But otherwise, I'm fine.
>
> RT
>
you have a realtek audio onboard, this is what is causing your user32.exe to
pop up error messages on boot, MS have released a patch for it, their update
screwed your sound drivers up. And yes, Norton is rubbish, stick with
Enterprise version, thats still decent.
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