Author: dear.special735dear.special735
Date: Jun 12, 2008 19:17
Los Angeles Mad as Hell at Time Warner
By Lisa Klink
Los Angeles City Attorney Rocky Delgadillo is on the warpath against
Time Warner Cable. After it absorbed Adelphia and took over as cable
provider for the city, a civil lawsuit alleges, TWC engaged in illegal
practices that left customers helpless -- and paying through the nose
for services that ranged from shoddy to nonexistent.
Los Angeles City Attorney Rocky Delgadillo has filed a civil lawsuit
against Time Warner Cable, alleging it deceived and ripped off its
subscribers, providing inferior service for months. The complaint
accuses TWC of engaging in numerous fraudulent acts and business
practices that resulted in consumers paying more for cable television
services than they were led to believe they would be charged;
experiencing excessive service outages; spending hours on the phone
before reaching a customer service representative -- or never reaching
one at all; having their livelihoods affected by Internet outages and
poor Internet service; and being billed for poor service or services
they had canceled altogether.
Cable Monopoly?
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