On Nov 3, 9:57?pm, Peter
rock.com> whimpered:> On Nov 3, 6:12 pm, "robm...@
aol.com"
aol.com> wrote:
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>>> On Nov 3, 2:16?pm, Peter
rock.com> sputtered:>
>>> On Nov 3, 4:27 pm, Steven Sullivan
panix.com> wrote:>
>>>> In alt.music.yes Peter
rock.com> wrote:>
>>>>> On Nov 2, 7:21 pm, "robm...@
aol.com"
aol.com> wrote:>>>>>>>What did they "lie" to you about?
>
>>>>>> action they would take to resolve an issue with an order...as if you
>>>>>> have any real business asking.
>>>>> I see. So we could equally conclude that it was you that made some
>>>>> sort of mistake, and acted like a dick to them - as you here on a
>>>>> daily basis - and as a result they did something different than you
>>>>> wanted to solve the error you created.
>>>>>> Rob "those are your words, not mine" Allen
>>>>> "Voiceprint openly lied to me and ripped me off" - RA Nov .1
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>>>> Voiceprint's an outfit that both Rob Allen and Henry Potts
>>>> independently agree on as being shoddy.
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>>>> Think about that, Peter.
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>>>> ___
>>>> -S
>>>> "As human beings, we understand the world through simile, analogy,
>>>> metaphor, narrative and, sometimes, claymation." - B. Mason
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>>> That Henry agrees adds credibility to the argument.
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>> Certainly _you_ questioning "credibility" is beyond hilairous, _i_.
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>>>Rob's claim to "boycott" without providing any details is dumb.
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>> My suggestion that the buyer beware is equally dumb...but let's face
>> it, _i_, I've got no formal education...and apart from that, I'm
>> frequently wrong and don't understand much of what I know.
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>>>I haven't seen
>>> Henry's complaints, but I expect that he has given more reasonable
>>> explanations, as is his wont. However, I have ordered from them at
>>> least a half dozen times and have received what I ordered in good
>>> shape and in reasonably timely fashion.
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>> wow..."at least a half dozen"...you're clearly one of those _cliente
>> regulars_.
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>>>What few communications I have
>>> had with them have been clear, concise and professional.
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>> uh...a half dozen purchases with a "few" (is that somewhere around
>> three?) communications? I guess on that measure I've had better
>> experience with Voiceprint...I think my first half dozen (at least)
>> purchases required _no_ communication beyond placing the order.
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>> Meanwhile, after that auto-email melee that spewed out of Vocieprint,
>> I don't know how anyone, even a shittalking usenet crank, could
>> suggest that they might consistently communicate in the manner you
>> suggest.
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>>> I attribute some of the issues (the late arrival of the ABWH cover and
>>> the less than stellar Animation) on band members who are not paying
>>> attention to their customers. The covers certainly sat in someones
>>> house for weeks on end, while Jon could have insisted on Animation
>>> being up to snuff before letting it out, as Chris has done with FOOW.
>>> Voiceprint has little or no control over those types of issues.
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>> Voiceprint has full control over being sure they can deliver as
>> advertised. The _problem_ with the ABWH release was fully on
>> Voiceprint. I don't know the details of the _Animation_ release, so I
>> don't know what's on who with that one.
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>> Meanwhile, you've gone from "not a single problem" to _the problems
>> are not Voiceprint's fault_, in just a few posts. Funny stuff, _i_.
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>> Ok, so you've had some problems...minor problems in my book...and
>> certainly nothing that I would call a rip off, or openly dishonest.
>> See, Voiceprint actually had to do some ripping off for me to call
>> that. They actually had to deny thier own words, and then deny them
>> again after being presented with proof in the form of their own
>> correspondence, for me to say that they openly lied.
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>> But forget that stuff...watching you dance on this is pretty funny. I
>> think I'd like to see you trot out for at *least* a couple more
>> numbers.
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>> Rob "that guy bet six times and won pretty much every time" Allen- Hide quoted text -
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>> - Show quoted text -
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> Not surprising you had trouble with them, is it?
ah, so your wheels have come off and you've also run out of gas. It's
just as well, _i_, you weren't really doing very well anyway...but to
answer your question, no, given the number of people that seem to have
similar issues with Voiceprint, given the approach that Voiceprint
employs re: problem resolution, communication and customer service, no
it's not at all surprising that I had trouble with Voiceprint.
Voiceprint might do well to improve their approach to something more
consistent with others in their arena. CD Baby, CD Universe, Lee's
Homegrown, and certainly Amazon, all come quickly to mind. "Not a
problem at all [...]".
Rob "so you won't be dancing another number?" Allen
