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Judge Email FAQ         


Author: Chris Babcock
Date: Apr 15, 2008 20:44

The first draft of the Judge Email FAQ is now available:

http://www.asciiking.com/diplomacy/jefaq.html

Comments, feedback and suggestions sought.

Chris
7 Comments
Re: Judge Email FAQ         


Author: Eric Hunter
Date: Apr 16, 2008 03:51

Chris Babcock wrote:
> The first draft of the Judge Email FAQ is now available:
>
> http://www.asciiking.com/diplomacy/jefaq.html
>
> Comments, feedback and suggestions sought.

Chris,

Your last FAQ is "Is there anything so totally obvious that
it mentioned above?". In the Answer section, the crucial
"is not" is not missing.

In terms of formatting, I think left and right margins would
improve the readability of the answers.

In the answer to, "The judge is working, but I'm not getting mail.
What do I do?", you wrote, "Check your sent items to be sure you
are sending things to the right address for the judge, which may
also be able to check on the Openings List." There is a problem
in your phrasing, I think.

Eric.
--
no comments
Re: Judge Email FAQ         


Author: Chris Babcock
Date: Apr 17, 2008 10:07

> Your last FAQ is "Is there anything so totally obvious that
> it mentioned above?". In the Answer section, the crucial
> "is not" is not missing.
>
> In terms of formatting, I think left and right margins would
> improve the readability of the answers.
>
> In the answer to, "The judge is working, but I'm not getting mail.
> What do I do?", you wrote, "Check your sent items to be sure you
> are sending things to the right address for the judge, which may
> also be able to check on the Openings List." There is a problem
> in your phrasing, I think.

I blame my wife, who was rushing me to get online for her vampire RPG,
for everything but the margins. I made some changes to the style sheet
that worked for that page, but display differently elsewhere on the
site. I know what the issue is, but I'm making some global changes to
the site over the next few months so it will just have to wait on that.

Any other screw ups or any comments on the content itself?

Chris
no comments
Re: Judge Email FAQ         


Author: Jim Burgess
Date: Apr 18, 2008 07:51

Chris Babcock kolonelpanic.org> writes:

I thought it looked very user friendly and readable, kudos!

The only thing I thought you could add possibly was a bit of "hierarchy"
to some of the responses, e.g. if you're not getting mail, your first step
is how to assess if the Judge is working, then if you find the Judge is
working, then you look at your sent mail and match the address, then you
go to the openings list to see if that is being updated, or something like
that. But that would be tweaking and might be hard to implement.

Jim-Bob
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Re: Judge Email FAQ         


Author: Chris Babcock
Date: Apr 18, 2008 08:51

> I thought it looked very user friendly and readable, kudos!

Thank you.
> The only thing I thought you could add possibly was a bit of
> "hierarchy" to some of the responses, e.g. if you're not getting
> mail, your first step is how to assess if the Judge is working, then
> if you find the Judge is working, then you look at your sent mail and
> match the address, then you go to the openings list to see if that is
> being updated, or something like that. But that would be tweaking
> and might be hard to implement.

I could have done it as a "how-to" instead of a FAQ, since the material
is currently very linear in its presentation. Someone who is not
receiving mail from the judge would do well to start at the beginning
and work their way down in the order the material is presented.

The FAQ doesn't address any other issue right now except that of a user
not getting mail from the judge. There are two other complete sets of
issues with email to the judge in multipart/alternative MIME and
non-standard character sets. That could become dated very quickly if a
server-side solution was devised that could be easily implemented on
the variety of judge platforms.
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Re: Judge Email FAQ         


Author: Jim Burgess
Date: Apr 18, 2008 17:00

Chris Babcock kolonelpanic.org> writes:
>> I thought it looked very user friendly and readable, kudos!
>Thank you.
>> The only thing I thought you could add possibly was a bit of
>> "hierarchy" to some of the responses, e.g. if you're not getting
>> mail, your first step is how to assess if the Judge is working, then
>> if you find the Judge is working, then you look at your sent mail and
>> match the address, then you go to the openings list to see if that is
>> being updated, or something like that. But that would be tweaking
>> and might be hard to implement.
>I could have done it as a "how-to" instead of a FAQ, since the material
>is currently very linear in its presentation. Someone who is not
>receiving mail from the judge would do well to start at the beginning
>and work their way down in the order the material is presented.
Show full article (1.34Kb)
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Re: Judge Email FAQ         


Author: Chris Babcock
Date: Apr 18, 2008 17:59

>>> The only thing I thought you could add possibly was a bit of
>>> "hierarchy" to some of the responses, e.g. if you're not getting
>>> mail, your first step is how to assess if the Judge is working,
>>> then if you find the Judge is working, then you look at your sent
>>> mail and match the address, then you go to the openings list to
>>> see if that is being updated, or something like that. But that
>>> would be tweaking and might be hard to implement.
>
>>I could have done it as a "how-to" instead of a FAQ, since the
>>material is currently very linear in its presentation...
>
>>(There are two other complete sets of issues with email to the judge
>>in multipart/alternative MIME and non-standard character sets.)
>
> I understand, this is just a suggestion if you were to keep...
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Re: Judge Email FAQ         


Author: Jim Burgess
Date: Apr 21, 2008 08:41

Chris Babcock kolonelpanic.org> writes:
>>>> The only thing I thought you could add possibly was a bit of
>>>> "hierarchy" to some of the responses, e.g. if you're not getting
>>>> mail, your first step is how to assess if the Judge is working...
Show full article (1.98Kb)
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