Re: True kudos to a tea vendor
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Re: True kudos to a tea vendor         

Group: rec.food.drink.tea · Group Profile
Author: Shen
Date: Jun 3, 2008 16:19

On Jun 3, 8:44 am, "Dominic T." gmail.com> wrote:
> I know I've covered some of their teas here and at my blog, and as
> anyone here would know I have no affiliation or benefit from it, but I
> want to publicly thank Daniel and Teaspring.com for service above and
> beyond anything I could have asked for.
>
> I have an upcoming wedding planned, and since tea plays such a large
> role in mine and my fiance's lives we wanted to incorporate it into
> our day. I came up with the idea of building the gifts around the
> concept and including one of her favorite teas and one of mine with
> information on the tea, brewing, enjoying, and our story and tie in
> with the chosen tea.
>
> Everything was coming along nicely until we hit a snag in that while
> Teaspring had plenty of my fiance's favorite Shui Xian they had no
> more Bi Lo Chun for my part and none up to snuff available. Of course
> there are other sources, and even higher quality hand produced
> options, but either prohibitively expensive or we were over the
> quantity available with our need for around 600g each. These two had
> been selected specifically for other reasons which I will share the
> final result here once everything is done... so I was driving myself
> crazy trying to pick a suitable alternative. Also, we fully realize
> that some guests may not really care and the potential to massacre an
> even more delicate tea was high.
>
> After placing my order for just the bride's half, I figured it was
> worth one last shot to email Daniel and ask nicely if it was worth it
> for him to either find a source or find a good enough BLC since it was
> a decent sized order (but not so huge as to really request special
> favors). He obliged and while he could make no promises he would try.
> Today I got an email that he successfully sourced some and he can
> complete my order! I really could not have asked for more, and that
> type of service deserves some recognition in my book.
>
> If anyone is looking for a solid, daily drinkable, affordable, Shui
> Xian or BLC I can't suggest you at least try their offerings out as
> they easily eclipse most other offerings in the price range and even
> slightly above. Yes, there are some expensive crafted versions which
> are in another league which I still treat myself to but FWIW, these
> are unbeatable values. My other hope is that by planting the seed if
> even one guest gains an appreciation or learns more about tea from
> this, it would make it all worthwhile to me.
>
> I figured I would share the tale,
> - Dominic

Dear Dominic,
Firstly,
Congratulations, again on your nuptials.
I've been dealing with Daniel for a while and their courtesy and
competence is unparallelled.
The shipping is incredibly fast, especially for the low price and the
teas are consistently good quality.
If there is any problem with delivery or taste, it is handled
expeditiously.
I second your props to Teaspring!
Shen
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