I work for a smallish company and in the absence of a true systems
administrator I have been given a number of systems administrator's
responsibilities. In the last 48 hours, someone has started spamming
out emails using randomly generated names prepended to my company's
domain name. We are receiving literally thousands of rejected spam
messages a day on our (shared, managed by AT&T) email server.
After analyzing the email headers I have found out two things: 1) the
spam is not originating from our offices (thank God) and 2) they all
seem to be coming from an isp in the Ukraine,
ukrtel.net.
I spoke with AT&T web hosting support. They were intelligent and
helpful but I was told there was really nothing to be done and that we
should just wait this out. The spam is the usual Viagra/pornography
stuff and doesn't mention our company (except for the 'From' address,
of course) but I am worried that having our name attached to such a
large amount of spam might get us blacklisted in antispam software or
worse.
Is there someone to complain to? Ukrtel's website is entirely in
Ukrainian so I can't find a way to report the spam. If I did complain,
would anyone care? I can't imagine that this amount of outgoing spam
is going unoticed by
ukrtel.net so perhaps they don't care. What is ...
