Hi - can someone help.We just found out that we have been added to a
blocked list by APEWS;

there was a SMTP communication problem with the recipient's email
server. Please contact your system administrator.
5.5.0 smtp;550-rejected because
xx.xxx.xx.xx in blacklist l2.apews.org> (SHould i be publishing the IP
address here?)

Apparently according to the lookup on their web site we have been
there since July!

How can one get on such a list especially as we are small/medium
company that doens't even send email shots let alone spam!!!!

I control all our IP and our host (Demon.net) can't help us. Do we
just have to live with this and not deal with the customer that starts
using APEWS listing. Seems incredulous!

Any advise would be useful. I read FAQ42 on APEWS web site but that
didn't seem to offer a lot of help

this is the query from APEWS;

MJA64 sollatek.com> wrote:

[...]

APEWS lists large blocks (Autonomous System Numbers) where they consider
the delegated backbone provider or large ISP to be responsible for spam
coming from that block.
YOU can be clean as a whistle but if you have "dirty" neighbors,
particularly residential DSL users or small Web providers who don't take
security seriously enough, APEWS lists the whole kit and kaboodle.

Above you mention the two practical options: live with the problem,
or deal with your customer and politely inform them their mail system
is rejecting email you're sending to them because of the APEWS listing.

In e10g2000prf.googlegroups.com>, on
12/03/2007
at 02:29 PM, MJA64 sollatek.com> said:

Your provider.

Why do you believe that it is you that is listed and not your provider?

Only if you want educated guesses as to why it is listed.

By not dealing decisively, expeditiously and proactively with abuse
issues.

The odds are that you are not listed.

Your provider isn't.