>>Whilst I fully appreciate the issues that
backscatterer.org and other
>>RBLs have, what can ISPs like my company do? You won't delist us but
>>we don't control our customers mail servers.
> end of story.
No, not "end of story", why must you deal in absolutes? I asked their
opinion with the possibility (not guarantee) of coming to a mutually
agreeable solution.
It strikes me (from an ISP point of view, naturally) that maybe ISPs
could be given 24 hours to throttle the offending customer? If the
data given to BS were passed on to me for example I could then deal
with the problem at source and not affect the thousands of other
customers that we have. This would be in BS's favour since my Help
Desk would not be giving them any bad press ("I am sorry you are
having problems sending emails to this email address but they are
refusing it due to
backscatterers.org blocking us. They are blocking
us because of one customer that has already been dealt with, but won't
release the block. Sorry sir."). Do you think the customer who phoned
in will have a good opinion of BS or not?
I'm not saying this is the best solution by any means, but it is
certainly one possibility.
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