>   The following is a description of an incident that occurred at a
> Southern California KFC on June 6, 2008 (about three weeks ago.) A few
> minutes ago I sent basically the same message to KFC via the Net and
> told them I was going to post a similar recounting of the incident to
> the Internet newsgroups, too.
>
>   I walked into the local KFC restaurant and was met -- not greeted in
> any manner, shape or form -- by a rather surly, glum, chunky Hispanic
> employee with a noticeable Spanish accent named XXXXXXXXX. (I could
> type her name as it's on the receipt I have in front of me as a type
> this.)
>
>   I gave my take-out order to the cold, unsmiling and noticeably
> unfriendly XXXXXXXXX and proceeded to wait for it to be prepared.
>
>   After a few moments the previously glum, unsmiling, unfriendly (to
> me) XXXXXXXXX left the area behind the counter holding a KFC food item
> (a dessert, I believe) and made a beeline to a Spanish-speaking family
> (two adults, two small kids) seated at a table. It was obvious, from ...