Hello, All!

Jim's fascination with all things Eddie Lampert is kind of ridiculous. Cramer
simply needs to come to grips with the fact that the man had a hot streak in the
1990s culminating with the K-mart restructuring. And it ends there.

I lost count how many times I wrote up in MIS another bad Sears experience in
the AL (after Lampert) era. Well, here's the n+1st bad Sears experience. We
have had a service contract on our Sears gas grill (and other appliances) for
over twenty years. During BL (before Lampert) we long standing service contract
customers got 24 hour turn-around if any of our covered appliances needed
repair.

Today, I asked for service on the grill. The usual stuff -- adjust the
ignition, change the burners, replace a steel burner guard. It will be two
weeks (14 days) before a technician gets over here. Gimme a break, Eddie
Lampert! I could only imagine what the turn around time would be if our
refrigerator or stove needed service.

With best regards, Lubow.

"Lubow" lubowindustries.com> wrote in message
news:ju3Xj.12229$jk1.10109@trndny05...

Sears still very pupulaire en canada 4 same
reasons you put. Retailer busness very tuf
now with HD/WMT as competitors.
Charge xtra for good service, we willing to
pay. Gread/bad service new standard?

U feel beter? More pots i guess must feel,
get good soon.