Hi all.
I want to issue a warning. This past Christmas, I bought a Balsam
Hill (
www.balsamhill.com) premium Christmas tree as seen on Oprah.
The tree itself was beautiful, but I made the mistake of buying a "pre-
lit" tree.
Whoever put the lights on the tree did it so that the tree couldn't be
assembled. S/he wound the wire around two branches so they couldn't
be separated, routed the wire from one branch to another somewhere
else on the tree and then back, and did a number of puzzling and wrong-
headed things. I called and e-mailed Balsam Hill's customer support
several times, and never got anyone to say "No, that's wrong, send the
tree back and we'll send you a new one," or "Here's how to make it
work." I spent several hours screaming at the tree (only cheery
Christmas things) and trying to assemble it.