Re: My desktop vanishes
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Re: My desktop vanishes         

Group: microsoft.public.windowsxp.customize · Group Profile
Author: Leonard Grey
Date: Jan 27, 2008 09:06

We're a community of ordinary people just like you who try to help each
other out with what knowledge we have.

"Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315/en-us

1- If you have anti-virus and anti-spyware programs already installed on
your computer, update the programs and scan your computer. With luck,
the programs will detect and remove the problem.

2- If the scan doesn't produce results, contact the program's technical
support. Most of the major anti-virus/spyware programs will help you to
remove an infection that their software did not detect.

3- Scan your system with /several/ of the better free online scanners,
such as (no order implied):

Kaspersky Antivirus (http://www.kaspersky.com/virusscanner)
Trend Micro Housecall (http://housecall.trendmicro.com)
Panda ActiveScan (http://www.pandasoftware.com/activescan)
Sophos
(http://www.sophos.com/products/free-tools/sophos-threat-detection-test.ht
ml)
Avast! (http://www.avast.com/eng/avast-virus-cleaner.html)
GrisSoft AVG (http://www.grisoft.com/doc/34/ww/crp/0)

4- HijackThis is a hijacker detector and remover, but expanded with a
lot of other checks against hijacker tricks. It is continually updated
to detect and remove new hijacks. More information here:

http://www.whatthetech.com/hijackthis_v2/

You can post your HiJack This logs in several forums (NOT here), such as
this one:

http://forums.whatthetech.com/HijackThis_Logs_and_Infections_Removal_f27.h
tml

If none of the above remove the malware, you may want to show the
computer to a professional.

"So how did I get infected in the first place?"
http://forums.spywareinfo.com/index.php?showtopic=60955

---
Leonard Grey
Errare humanum est

cream_shagger wrote:
> Hi,
> I'm new here. My knowledge of computers is limited to basics and operational.
> The problem I'm facing is that when I'm starting my system running on XP
> SP2, after about 10-15 sec of full startup my desktop vanishes and only the
> background image stares at me...nothing is there on the screen incl start
> button etc and right click doesn't work too!
> After 15-20 secs the desktop appears to vanish again in some seconds. This
> repeats for some more time and then the desktop dosn't appear at all!
> I'm operating my system through "Task Manager".
> Otherwise the system is working perfectly.
> My hard disc is worn out and hence want to avoid reinstalling XP.
> Is there any solution that I can get from this elite and special group for XP?
> Thanks in advance
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