Re: Reboot-loop problem with D-Link DWA-542 n-protocol wireless-card drivers
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Re: Reboot-loop problem with D-Link DWA-542 n-protocol wireless-card drivers         

Group: microsoft.public.windowsxp.configuration_manage · Group Profile
Author: no_spam_paquette
Date: Sep 6, 2008 08:15

On Sep 6, 10:56 am, "no_spam_paque...@uwo.ca" wrote:
> On Sep 6, 10:31 am, "no_spam_paque...@uwo.ca" wrote:
>
>> On Sep 6, 10:14 am, "John John (MVP)" wrote:
>
>>> Could you post the contents of the
>>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
>>> key?  Get the contents of the key when the problem is present.
>
>>> John
>
>>> no_spam_paque...@uwo.ca wrote:
>>>> About four months ago I purchased a D-Link DWA-542 n-protocol wireless
>>>> card for use with a legacy desktop whose motherboard I had just
>>>> replaced with an identical “new” (sealed in original package) Intel
>>>> D845GEBV2 replacement motherboard that I bought on eBay for a
>>>> reasonable price.  The motherboard works fine but I have had no end of
>>>> difficulty with wireless card.
>
>>>> Various problems, including the one that I am about to describe, led D-
>>>> Link support to recommend that I exchange the originally purchased
>>>> wireless card for an identical replacement which I did on July 22.
>>>> With the latest D-Link driver available for that card at the time,
>>>> this card worked well for about six weeks and then I began having the
>>>> same problem that I've had with the original card, namely a continuous
>>>> “reboot loop” starting just before the logon-authentication screen
>>>> appears (i.e., after the XP splash screen and momentary blue-screen
>>>> that follows it just before authentication).  The only way to reboot
>>>> once the DWA-542 driver is installed is to boot in safe mode and
>>>> remove the driver.  When I reinstall the latest D-Link drivers in
>>>> normal mode the card works perfectly but I can't reboot.  On the
>>>> advice of D-Link technicians I have tried the DWA-542 in all of the
>>>> available PCI slots and removed the only other PCI card.  Changing
>>>> slots makes no difference so this is obviously not some exotic IRQ
>>>> problem.  Furthermore, the reboot problem persists until the driver is
>>>> removed whether or not the card is physically present.
>
>>>> D-Link is now insisting that the problem lies in my BIOS settings.  I
>>>> have checked all potentially relevant BIOS settings and do not believe
>>>> that to be the case.  Specifically, all PCI slots are set to allow
>>>> automatic IRQ allocation.  Furthermore, this explanation overlooks the
>>>> fact that the replacement card worked just fine for about six weeks.
>
>>>> Here is what I have tried so far:
>
>>>> 1. rotate the wireless card through all PCI slots and remove the only
>>>> other PCI card in the machine;
>>>> 2. completely remove antivirus software from machine, reinstall
>>>> driver, and test for reboot loop—still there;
>>>> 3. enable boot logging and examine boot log for clear indication of
>>>> what is failing to install—all of the D-Link drivers are failing to
>>>> load but so are a great many other things;
>>>> 4. check the system display under event viewer for system events
>>>> associated with failed boot-ups with D-Link drivers installed—the only
>>>> promising system-error event was the failure of a PC-Cillin (my anti-
>>>> virus software) driver to load which is why I removed PC-Cillin
>>>> completely to see if the problem would go away but it didn't; the only
>>>> other system error associated sometimes (only sometimes!) with the
>>>> failed bootup is the following, about which I could find no useful
>>>> information anywhere:
>
>>>> Plug & Play service not ready. EFS server will not try to detect
>>>> interrupted encryption/decryption operation(s).
>
>>>> My next step will probably be to use msconfig to try to figure out by
>>>> a process of elimination what is interfering with boot up when the
>>>> wireless-card software is present but that could be a long and painful
>>>> process—and may well take far more time than I have available to give
>>>> to it.  I'm really hoping someone has a better idea!
>
>>>> I am leaning toward some sort of hardware (highly unlikely since
>>>> physically removing the card makes no difference to the “reboot-loop”
>>>> problem) or software conflict as an explanation but so far I just
>>>> can't seem to get to the bottom of the problem and would welcome any
>>>> suggestions to help me do so.
>
>>>> Thanks in advance for any help!
>
>> As below--also booting to safe mode with networking goes into reboot
>> loop too!
>
>> Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT
>> \CurrentVersion\Winlogon
>> Class Name:        
>> Last Write Time:   9/6/2008 - 10:19 AM
>> Value 0
>>   Name:            System
>>   Type:            REG_SZ
>>   Data:
>
>> Value 1
>>   Name:            AutoRestartShell
>>   Type:            REG_DWORD
>>   Data:            0x1
>
>> Value 2
>>   Name:            Shell
>>   Type:            REG_SZ
>>   Data:            Explorer.exe
>
>> Value 3
>>   Name:            DefaultUserName
>>   Type:            REG_SZ
>>   Data:            Administrator
>
>> Value 4
>>   Name:            DefaultDomainName
>>   Type:            REG_SZ
>>   Data:            PAQUETTE_HOME
>
>> Value 5
>>   Name:            VmApplet
>>   Type:            REG_SZ
>>   Data:            rundll32 shell32,Control_RunDLL "sysdm.cpl"
>
>> Value 6
>>   Name:            Userinit
>>   Type:            REG_SZ
>>   Data:            C:\WINNT\system32\userinit.exe,
>
>> Value 7
>>   Name:            ReportBootOk
>>   Type:            REG_SZ
>>   Data:            1
>
>> Value 8
>>   Name:            LegalNoticeCaption
>>   Type:            REG_SZ
>>   Data:
>
>> Value 9
>>   Name:            LegalNoticeText
>>   Type:            REG_SZ
>>   Data:
>
>> Value 10
>>   Name:            ShutdownWithoutLogon
>>   Type:            REG_SZ
>>   Data:            0
>
>> Value 11
>>   Name:            PowerdownAfterShutdown
>>   Type:            REG_SZ
>>   Data:            0
>
>> Value 12
>>   Name:            DebugServerCommand
>>   Type:            REG_SZ
>>   Data:            no
>
>> Value 13
>>   Name:            DCacheUpdate
>>   Type:            REG_BINARY
>>   Data:
>> 00000000   06 97 ea ea 0e 5a c8 01 -                          ..êê.ZÈ.
>
>> Value 14
>>   Name:            AutoAdminLogon
>>   Type:            REG_SZ
>>   Data:            0
>
>> Value 15
>>   Name:            SfcQuota
>>   Type:            REG_DWORD
>>   Data:            0xffffffff
>
>> Value 16
>>   Name:            AllowMultipleTSSessions
>>   Type:            REG_DWORD
>>   Data:            0x0
>
>> Value 17
>>   Name:            UIHost
>>   Type:            REG_EXPAND_SZ
>>   Data:            logonui.exe
>
>> Value 18
>>   Name:            SFCDisable
>>   Type:            REG_DWORD
>>   Data:            0x0
>
>> Value 19
>>   Name:            WinStationsDisabled
>>   Type:            REG_SZ
>>   Data:            0
>
>> Value 20
>>   Name:            LogonType
>>   Type:            REG_DWORD
>>   Data:            0x0
>
>> Value 21
>>   Name:            HibernationPreviouslyEnabled
>>   Type:            REG_DWORD
>>   Data:            0x1
>
>> Value 22
>>   Name:            ShowLogonOptions
>>   Type:            REG_DWORD
>>   Data:            0x1
>
>> Value 23
>>   Name:            AltDefaultUserName
>>   Type:            REG_SZ
>>   Data:            Administrator
>
>> Value 24
>>   Name:            AltDefaultDomainName
>>   Type:            REG_SZ
>>   Data:            PAQUETTE_HOME
>
>> Value 25
>>   Name:            DisableCAD
>>   Type:            REG_DWORD
>>   Data:            0x0
>
>> Value 26
>>   Name:            GpNetworkStartTimeoutPolicyValue
>>   Type:            REG_DWORD
>>   Data:            0x0
>
>> Value 27
>>   Name:            GinaDLL
>>   Type:            REG_SZ
>>   Data:            C:\WINNT\WlanGINA\Version\1.0.4.0\WlanGINA.dll
>
>> Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT
>> \CurrentVersion\Winlogon\GPExtensions
>> Class Name:        
>> Last Write Time:   9/10/2004 - 5:48 PM
>
>> Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT
>> \CurrentVersion\Winlogon\GPExtensions\{0ACDD40C-75AC-47ab-BAA0-
>> BF6DE7E7FE63}
>> Class Name:        
>> Last Write Time:   12/25/2005 - 8:19 PM
>> Value 0
>>   Name:            
>>   Type:            REG_SZ
>>   Data:            Wireless
>
>> Value 1
>>   Name:            ProcessGroupPolicy
>>   Type:            REG_SZ
>>   Data:            ProcessWIRELESSPolicy
>
>> Value 2
>>   Name:            DllName
>>   Type:            REG_EXPAND_SZ
>>   Data:            gptext.dll
>
>> Value 3
>>   Name:            NoUserPolicy
>>   Type:            REG_DWORD
>>   Data:            0x1
>
>> Value 4
>>   Name:            NoGPOListChanges
>>   Type:            REG_DWORD
>>   Data:            0x1
>
>> Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT
>> \CurrentVersion\Winlogon\GPExtensions
>> \{25537BA6-77A8-11D2-9B6C-0000F8080861}
>> Class Name:        
>> Last Write Time:   2/28/2003 - 6:16 PM
>> Value 0
>>   Name:            
>>   Type:            REG_SZ
>>   Data:            Folder Redirection
>
>> Value 1
>>   Name:            ProcessGroupPolicyEx
>>   Type:            REG_SZ
>>   Data:            ProcessGroupPolicyEx
>
>> Value 2
>>   Name:            DllName
>>   Type:            REG_EXPAND_SZ
>>   Data:            fdeploy.dll
>
>> Value 3
>>   Name:      
>
> ...
>
> read more »

The fact that the machine goes into the reboot loop when I try to boot
to safe mode with networking suggests to me that trying to "find" the
source of a software conflict by selectively reinserting things in
msconfig is probably a waste of time since it won't boot even with the
minimum resources necessary to boot in safe mode. What do you think?
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