Hi Hiren,

Glad to hear that the issue does not occur in Clean Boot mode. You may
uncheck half of all services to check if the issue still occurs. If the
issue does not occur, you may repeat the process, but add one check back
each time to the list of files listed under the "Selective Startup" menu
until the issue reappears again, when this happens follow these steps:

1. Select the tab for the last file you enabled and remove the checks from
each line in that file.
2. Click the Apply button
3. Reboot your computer and verify the issue has not reappeared.
4. Replace each check mark one line at a time.
5. Click the Apply button.
6. Reboot your computer.

When the issue reappears you will then know which line or command is
causing the slow shutdown.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

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| Thread-Topic: Not a valid Win32 application during DVD Autoplay
| thread-index: AceS/NVENwCqxGAcSjOX0f9/2rvjkw==
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<3s36WPfkHHA.5432@TK2MSFTNGHUB02.phx.gbl>
<62C8A49D-26E0-438F-AF06-6F32F8506139@microsoft.com>

| Subject: RE: Not a valid Win32 application during DVD Autoplay
| Date: Thu, 10 May 2007 05:15:01 -0700
| Lines: 39
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| ""Ken Zhao [MSFT]"" wrote:
|
| > You may
| > use msconfig to narrow down the root cause.
| >
| > Thanks & Regards,
| Solved!I can now auto-run the DVD in normal mode.
| Using msconfig helped.I found out that I just need to change from normal
| startup to diagnostic startup in order to be able to auto-run the DVD in
| normal mode.
| But,then I found out that I cannot install some software off the DVD
since
| the Windows Installer service has not been started.
| So I changed from normal startup to selective startup,keeping the
checkbox
| for all system services checked and disabling processing of the WIN.INI
and
| SYSTEM.INI files as well as the system startup programs.
| Then I found out I am back to square one,since I again could not auto-run
| the DVD and the same error message displayed itself again.
| So now I again ran msconfig and under selective startup,reversed the
| selection of checkboxes:Enabled the SYSTEM.INI and WIN.INI files to be
| processed during boot-up and let all the system startup programs load at
| boot-time,at the same time disabling all but the most-essential Windows
| services.A reboot ensued.
| Now I was again able to auto-run the DVD,but I found out that this did
not
| help,since by disabling most of the Windows services even Windows
Installer
| has been disabled.
| So now again ran msconfig and under selective startup,let the checkboxes
for
| SYSTEM.INI,WIN.INI and system startup programs be as it is,then went to
the
| `Services` tab and selected only one service `Windows Installer` to be
| enabled at system startup.Then did the usual job of `Apply` and then
| `Close`,after which a re-boot ensued and now I am happily auto-running
the
| DVD and installing it's software in normal mode!
|
| Oh and one more thing:My list of system services is pretty long.....there
| are several system services(none of them being suspicious even in a
remote
| possibilty) which I think may be preventing me from auto-running the DVD
if
| they(i.e.,that service) have been started.Cannot pick up on the
| right(here,the wrong) one.Is there any way I can provide my list of
system
| startup services to you so that you can tell me which specific ones might
| need to be disabled instead of disabling so many of them as I have done
now?
|