When I open MS Money I'm prompted to open/save/cancel mny4.surfpla
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When I open MS Money I'm prompted to open/save/cancel mny4.surfpla         


Author: Mark from Lincoln
Date: Jan 4, 2008 02:31

Is this file named "mny4.surfplace" legitimate? Should I open or save it? I'm
using MS Money 2005, which I've been running for a couple of years without
this popping up. Now Money won't run, presumably until I open this file.
3 Comments
Re: When I open MS Money I'm prompted to open/save/cancel mny4.surfpla         


Author: Malke
Date: Jan 4, 2008 07:04

Mark from Lincoln wrote:
> Is this file named "mny4.surfplace" legitimate? Should I open or save it? I'm
> using MS Money 2005, which I've been running for a couple of years without
> this popping up. Now Money won't run, presumably until I open this file.

When I Google "mny4.surfplace" I don't get any hits, which is
suspicious. Although you may wish to post your question in the Money
newsgroup (microsoft.public.money), it would be wise to do the normal
scanning for malware:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

You can also submit the suspect file to VirusTotal. VirusTotal will
submit the file to numerous antivirus companies for identification and
send you a report.

http://www.virustotal.com/

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
no comments
Re: When I open MS Money I'm prompted to open/save/cancel mny4.sur         


Author: Mark from Lincoln
Date: Jan 4, 2008 11:18

Thanks for sending me to the Money forum, which I hadn't found. There I got
the answer to my question -- it was a corrupted registry entry -- and how to
fix it at http://support.microsoft.com/kb/917377 . I appreciate your help!

"Malke" wrote:
> Mark from Lincoln wrote:
>> Is this file named "mny4.surfplace" legitimate? Should I open or save it? I'm
>> using MS Money 2005, which I've been running for a couple of years without
>> this popping...
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Re: When I open MS Money I'm prompted to open/save/cancel mny4.sur         


Author: Malke
Date: Jan 4, 2008 13:25

Mark from Lincoln wrote:
> Thanks for sending me to the Money forum, which I hadn't found. There I got
> the answer to my question -- it was a corrupted registry entry -- and how to
> fix it at http://support.microsoft.com/kb/917377 . I appreciate your help!

And I appreciate that you took the time to post back with the solution.
Thanks!

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
no comments