Author: VanguardLHVanguardLH Date: Aug 23, 2008 15:28
Tori in WI wrote:
> Our company just got Microsoft 2007 Office and one of my team members has a
> button in his Outlook entitled "Piggy Bank", however we're unable to find any
> information about what it is. Can anyone help explain this? No one else has
> this on their computers and we can't find out how to add it or remove it. Any
> help would be appreciated. Thanks!
Ask the team member what he decided to install that added the add-in to
Outlook. It isn't part of Outlook. It isn't part of Office. This guy
installed something despite his claims otherwise (first reaction by
users is "No, nothing changed" until you point at the installation files
to show they installed it).
So did you look in Add/Remove Programs? It might not be under "Piggy
Bank" but instead start with the vendor's name. Did you disable the
add-in to see if the toolbar button went away? Did you have this
"innocent" user restart in Windows' safe mode and see if the toolbar
button is still there?
| 
