Some JPG files cannot be open after Security Update for Outlook.
  Home FAQ Contact Sign in
microsoft.public.outlook only
 
Advanced search
POPULAR GROUPS

more...

microsoft.public.outlook Profile…
 Up
Some JPG files cannot be open after Security Update for Outlook.         


Author: gointern
Date: Mar 18, 2008 14:49

Just recently some of the users cannot open some JPG files. After some
testing when file was saved through Outlook the size increased by ~30
KB and Windows Picture and Fax Viewer wasn't able to open the file.
When files was saved through OWA Windows Picture and Fax Viewer could
open the file fine. Tried to disable antivirus on outlook, server and
nothing helped. Eventually uninstalling "Security Update for Microsoft
Office Outlook 2003 (KB945432)" fixed the problem. Since then if the
file is saved through Outlook it opens fine.

Anybody experiencing this problem as well? Is there a way to fix this?
I would like to avoid uninstalling this update from all the computers.

Security Update for Microsoft Office Outlook 2003 (KB945432)
http://www.microsoft.com/technet/security/bulletin/ms08-015.mspx
http://www.microsoft.com/downloads/details.aspx?FamilyId=fccc7c4c-8496-4682-bd46...
50 Comments
Re: Some JPG files cannot be open after Security Update for Outlook.         


Author: gointern
Date: Mar 18, 2008 15:02

To add to this, a viewer like XnView could open file with the security
patch installed but it is not a free product for companies.
no comments
Re: Some JPG files cannot be open after Security Update for Outlook.         


Author: gointern
Date: Mar 18, 2008 15:23

This gets added at the beginning of the file:

limestreet.jpg
JPEG8BIM è sOE - ÿØÿà
JFIF  d d

This gets added at the end of the file:




 s. r. nñéÈN  n STR "PICT .pnot :icns F¿ôÿÿ -
Ôô[3/4ÿÿ  ÿÿ Ê-Ôø¿¹ÿÿ Ü-
Õ
no comments
Re: Some JPG files cannot be open after Security Update for Outlook.         


Author: neo [mvp outlook]
Date: Mar 18, 2008 15:23

I haven't seen this behavior from the update. Since you mention that it
only happens to some, I would ask what is different about these workstations
when comparing to workstation that work correctly with the update.

gmail.com> wrote in message
news:3856dc91-510d-445e-a107-d381a97c2005@s8g2000prg.googlegroups.com...
> Just recently some of the users cannot open some JPG files. After some
> testing when file...
Show full article (1.27Kb)
no comments
Re: Some JPG files cannot be open after Security Update for Outlook.         


Author: neo [mvp outlook]
Date: Mar 18, 2008 16:51

The JPEG8BIM indicates that the file might have come from a Macintosh and
that the additional information you see is for Finder. The sender may have
to attach the image differently.

gmail.com> wrote in message
news:e49bdcf3-59c6-4a0a-98da-1b373995d93d@d4g2000prg.googlegroups.com...
> This gets added at the beginning of the file:
>
> limestreet.jpg
> JPEG8BIM
no comments
Re: Some JPG files cannot be open after Security Update for Outlook.         


Author: gointern
Date: Mar 18, 2008 17:08

On Mar 18, 6:23 pm, "neo [mvp outlook]"
discussions.microsoft.com> wrote:
> I haven't seen this behavior from the update. Since you mention that it
> only happens to some, I would ask what is different about these workstations
> when comparing to workstation that work correctly with the update.
>
> gmail.com> wrote in message
>
> news:3856dc91-510d-445e-a107-d381a97c2005@s8g2000prg.googlegroups.com...
>
>> Just recently some of the users cannot open some JPG files. After some
>> testing when file was saved through Outlook the size increased by ~30
>> KB and Windows Picture and Fax Viewer wasn't able to open the file.
>> When files was saved through OWA Windows Picture and Fax Viewer could
>> open the file fine. Tried to disable antivirus on outlook, server and
>> nothing helped. Eventually uninstalling "Security Update for Microsoft
>> Office Outlook 2003 (KB945432)" fixed the problem. Since then if the
>> file is saved through Outlook it opens fine.
>
>> Anybody experiencing this problem as well? Is there a way to fix this? ...
Show full article (2.77Kb)
no comments
Re: Some JPG files cannot be open after Security Update for Outlook.         


Author: gointern
Date: Mar 19, 2008 15:42

Anybody experiencing this?
no comments
Re: Some JPG files cannot be open after Security Update for Outloo         


Author: Rhino Smitty
Date: Mar 20, 2008 08:50

We are having the same issue. Anyone????

"gointern@gmail.com" wrote:
> Anybody experiencing this?
>
no comments
Re: Some JPG files cannot be open after Security Update for Outloo         


Author: dave
Date: Mar 20, 2008 11:22

Same thing here, appears to have started after last weeks updates.

Opening the images after saving from Outlook Web Access, they are fine.
Opening the images off a shared drive, they are fine. Opening them
after saving from Outlook - corrupt.

MS needs to get on this quick.

Rhino Smitty wrote:
> We are having the same issue. Anyone????
>
> "gointern@gmail.com" wrote:
>
>> Anybody experiencing this?
>>
no comments
Re: Some JPG files cannot be open after Security Update for Outlook.         


Author: dave
Date: Mar 20, 2008 11:34

I have gone through all of these steps as well - same thing... CS2
though in my case. Microsoft needs to get on the ball with this one as
it's crippling my users.

gointern@gmail.com wrote:
> On Mar 18, 6:23 pm, "neo [mvp outlook]"
> discussions.microsoft.com> wrote:
>> I haven't seen this behavior from the update. Since you mention that it
>> only happens...
Show full article (3.04Kb)
no comments
1 2 3 4 5 6