No, its not. I'm guessing the import messed up the address book service.
Except since recreating the addresses worked, the address book service is
not completely hosed. Assuming the old contacts are not in the one with
these new contacts, you could locate both contacts folders and drag the old
contacts to the new folder.
If the box is grayed out for both the old and new folder, then you should
eventually make a new profile. But as long as it seems to work right, I
wouldn't be in a rush.
Occasionally when importing contacts, more often from CSV or other sources
outside of Outlook, the email addresses are in the email field but not
underlined - when they are underlined they are resolved and ready to use. I
don't think this is your problem - I think the address book service is
messed up.
--
Diane Poremsky [MVP - Outlook]
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