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Author: spamletspamlet Date: May 30, 2008 03:02
My partner went to open her Outlook this morning (O2003, XPPro), and got the
message:
"Unable to start processing services. The file c:\...\Outlook\Outlook.pst
is not a personal folders file"
When Outlook is opened from a desktop shortcut, the error message comes up
once the Outlook window has opened, but a shortcut on the taskbar gives this
message before Outlook can load.
I notice in Windows Explorer that in the Outlook folder: the dates on her
yearly archives seem to be updated each time Outlook is opened, and the
contents of these is still intact; but the date on the Outlook.pst folder
stays on 27 May, and it is disturbingly showing '0kb'!
Interestingly, messages can be found by Google Desktop Search, but,
unfortunately, if any attachments on these are clicked, this opens Outlook
with the same message.
Searching for similar on Google, I found one fix for 'unable to start
processing services', which was to rename either OutItems.log, or
Offitems.log. We do not appear to have an 'offitems.log', but I found an
OutItems.log and renamed it. Unfortunately this made no difference.
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Author: spamletspamlet Date: May 30, 2008 03:52
Would that work on a box that is registering '0kb'?
I thought perhaps there had been some sort of 'compaction' error, like one
sometimes gets in OE. I thought there might be a big renamed pst or ps
something else file somewhere that I need to get back.
Thanks for responding.
S
"Oliver Vukovics [Public Shareware]" publicshareware.com> wrote in
message news:e64emGkwIHA.704@TK2MSFTNGP05.phx.gbl...> Dear spamlet,
>
> did you try the "scanpst.exe" (Inbox repair tool)?
>...
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Author: Brian TillmanBrian Tillman Date: May 30, 2008 05:11
spamlet wrote:
> I thought perhaps there had been some sort of 'compaction' error,
> like one sometimes gets in OE. I thought there might be a big
> renamed pst or ps something else file somewhere that I need to get
> back.
Outlook doesn't work as Outlook Express does and no backups are made of your
data unless YOU make them. If the PST says "not a Personal Folders file"
and it is now 0KB in size, you are screwed.
--
Brian Tillman [MVP-Outlook]
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Author: spamletspamlet Date: May 30, 2008 06:10
Can you give me some idea as to what might have caused this?
S
"Brian Tillman" yahoo.com> wrote in message
news:OFN3D8kwIHA.4476@TK2MSFTNGP06.phx.gbl...> spamlet wrote:
>
>> I thought perhaps there had been some sort of 'compaction' error,
>> like one sometimes gets in OE. I thought there might be a big
>> renamed pst or ps something else file somewhere that I need to get
>> back.
>
> Outlook doesn't work as Outlook Express does and no backups are made of
> your data unless YOU make them. If the PST says "not a Personal Folders
> file" and it is now 0KB in size, you are screwed.
> --
> Brian Tillman [MVP-Outlook]
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Author: spamletspamlet Date: May 30, 2008 10:19
"Brian Tillman" yahoo.com> wrote in message
news:OFN3D8kwIHA.4476@TK2MSFTNGP06.phx.gbl...> spamlet wrote:
>
>> I thought perhaps there had been some sort of 'compaction' error,
>> like one sometimes gets in OE. I thought there might be a big
>> renamed pst or ps something else file somewhere that I need to get
>> back.
>
> Outlook doesn't work as Outlook Express does and no backups are made of
> your data unless YOU make them. If the PST says "not a Personal Folders
> file" and it is now 0KB in size, you are screwed.
> --
> Brian Tillman [MVP-Outlook]
OK, so I've made a new personal folders file so that I can get at today's
messages - opting to move the 'contents' of the 'old' one into the new just
in case - not that there appeared to be any.
Perhaps you can explain why there are no individual pst files for 'inbox'
etc even though these appear to be separate folders in the folder tree?
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Author: GordonGordon Date: May 30, 2008 11:00
"spamlet" wrote in message
news:%%23Y0sXlnwIHA.5580@TK2MSFTNGP04.phx.gbl...
>
> "Brian Tillman" yahoo.com> wrote in message
> news:OFN3D8kwIHA.4476@TK2MSFTNGP06.phx.gbl...>> spamlet wrote:
>>
>>> I thought perhaps there had been some sort of 'compaction' error,
>>> like one sometimes gets in OE. I thought there might be a big
>>> renamed pst or ps something else file somewhere that I need to get
>>> back.
>>
>> Outlook doesn't work as Outlook Express does and no backups are made of
>> your data unless YOU make them. If the PST says "not a Personal Folders
>> file" and it is now 0KB in size, you are screwed.
>> --
>> Brian Tillman [MVP-Outlook]
>
> OK, so I've made a new personal folders file so that I can get at today's
> messages - opting to move the 'contents' of the 'old' one into the new ...
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Author: spamletspamlet Date: May 30, 2008 12:23
"Gordon" gmail.com.invalid> wrote in message
news:g1pfcf$pk6$1@news.mixmin.net...> "spamlet" wrote in message
> news:%%23Y0sXlnwIHA.5580@TK2MSFTNGP04.phx.gbl...
>>
>> "Brian Tillman" yahoo.com> wrote in message
>> news:OFN3D8kwIHA.4476@TK2MSFTNGP06.phx.gbl...>>> spamlet wrote:
>>>
>>>> I thought perhaps there had been some sort of 'compaction' error,
>>>> like one sometimes gets in OE. I thought there might be a big
>>>> renamed pst or ps something else file somewhere that I need to get
>>>> back.
>>>
>>> Outlook doesn't work as Outlook Express does and no backups are made of
>>> your data unless YOU make them. If the PST says "not a Personal Folders
>>> file" and it is now 0KB in size, you are screwed.
>>> --
>>> Brian Tillman [MVP-Outlook]
>> ...
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Author: Brian TillmanBrian Tillman Date: May 30, 2008 12:25
spamlet wrote:
> Perhaps you can explain why there are no individual pst files for
> 'inbox' etc even though these appear to be separate folders in the
> folder tree?
The Outlook PST is a database and the folder names are merely keys
associated with each record in the file. They aren't real folders, but
Outlook presents them to you that way because people find it easier to work
with data in collections.
> And moreover, explain how I can still view the 'non existent's email
> via Google Desktop - except for the attachments. If GD can find it:
> where is it? And how can I put it back, short of copying it manually
> one message at a time?
I have no idea how GDS works. Ask Google.
--
Brian Tillman [MVP-Outlook]
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Author: spamletspamlet Date: May 31, 2008 05:06
"Brian Tillman" yahoo.com> wrote in message
news:erqmQuowIHA.5288@TK2MSFTNGP06.phx.gbl...> spamlet wrote:
>
>> Perhaps you can explain why there are no individual pst files for
>> 'inbox' etc even though these appear to be separate folders in the
>> folder tree?
>
> The Outlook PST is a database and the folder names are merely keys
> associated with each record in the file. They aren't real folders, but
> Outlook presents them to you that way because people find it easier to
> work with data in collections.
>
>> And moreover, explain how I can still view the 'non existent's email
>> via Google Desktop - except for the attachments. If GD can find it:
>> where is it? And how can I put it back, short of copying it manually
>> one message at a time?
>
> I have no idea how GDS works. Ask Google.
> -- ...
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