Outlook freezes when I hit send/receive
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Outlook freezes when I hit send/receive         


Author: Krisg
Date: Sep 10, 2008 08:38

I'm running Outlook 2002 SP3 on a POP3 dsl account. It has worked perfectly
for 3 years now as of a couple days ago every time I hit send/receive Outlook
freezes.

I have spoken to my ISP and confirmed all settings are correct. Internet
access is not a problem, just email. I've downloaded all Windows updates.
When I test account settings under tools/email accounts it seems to work fine
but as soon as the test message arrives in my inbox Outlook freezes. Same
thing when I compose a message.

The only way to get out is ctrl-alt-delete and then close and re-open. I'm
also running up to date Norton Internet Security, I briefly tried turning off
email scanning but that didn't help.

Any suggestions?
5 Comments
Re: Outlook freezes when I hit send/receive         


Date: Sep 10, 2008 10:39

You've tried a Detect/Repair?
And;
scanpst.exe the inbox repair tool on your outlook data file (the *.pst)?
What size is your data file?
(by default named outlook.pst, a hidden file)

"Krisg" discussions.microsoft.com> wrote in message
news:E2C391E4-5E4C-4E4E-B0DB-3D2B2ED901E3@microsoft.com...
> I'm running Outlook 2002 SP3 on a POP3 dsl account. It has worked
> perfectly...
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Re: Outlook freezes when I hit send/receive         


Author: Krisg
Date: Sep 10, 2008 11:32

Tried detect/repair - didn't help. I'm not sure what you mean by "scanpst.exe
the inbox repair tool on your outlook data file (the *.pst)?
What size is your data file?
(by default named outlook.pst, a hidden file)"

Can you elaborate?

Thanks!

"DL" wrote:
> You've tried a Detect/Repair?
> And;
> scanpst.exe the inbox repair tool on your outlook data file (the *.pst)?
> What size is your data file?
> (by default named outlook.pst, a hidden file)
>
> "Krisg"...
Show full article (1.38Kb)
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Re: Outlook freezes when I hit send/receive         


Author: Krisg
Date: Sep 10, 2008 15:16

I have since found the inbox repair tool but I'm having difficulty running
it. I have 6 different Outlook data files archive, Outlook & Outlook1,2,3,4.
The two largest are 3 & 4 at 383,968KB & 153,488 KB.

I am not able to select them through the repair tool... Any more advice?

"DL" wrote:
> You've tried a Detect/Repair?
> And;
> scanpst.exe the inbox repair tool on your outlook data file (the *.pst)?
> What size is your data file?
> (by default named outlook.pst, a hidden file)
>
> "Krisg"...
Show full article (1.41Kb)
no comments
Re: Outlook freezes when I hit send/receive         


Author: Brian Tillman [MVP - Outlook]
Date: Sep 11, 2008 06:23

"Krisg" discussions.microsoft.com> wrote in message
news:8AF4B47F-BA66-4111-AC2B-BF35204EED04@microsoft.com...
>I have since found the inbox repair tool but I'm having difficulty running
> it. I have 6 different Outlook data files archive, Outlook &
> Outlook1,2,3,4.
> The two largest are 3 & 4 at 383,968KB & 153,488 KB.
>
> I am not able to select them through the repair tool... Any more advice?

Why can't you select them? Which one(s) is Outlook currently using? Click
File>Data File Management and look.
--
Brian Tillman [MVP-Outlook]
--
Brian Tillman [MVP-Outlook]
no comments
Re: Outlook freezes when I hit send/receive         


Author: Krisg
Date: Sep 11, 2008 10:09

I finally found the problem. It turned out to be some sort of conflict
between SKYPE and Outlook. I had downloaded SKYPE a few days ago and shortly
thereafter my problems started. SKYPE has been uninstalled and Outlook sends
& receives fine again.

"Krisg" wrote:
> I have since found the inbox repair tool but I'm having difficulty running
> it. I have 6 different Outlook data files archive, Outlook & Outlook1,2,3,4.
> The two largest are 3 & 4 at 383,968KB &...
Show full article (1.76Kb)
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