I deleted the mail profile through the Control Panel.
Throught he control panel, I created a new profile. I create one email
account.
I start outlook, and it never comes up all the way, it winds up at the error
screen.
This is realy bizarre. I'm not sure where to turn. The error screen gives me
no advice (other then urging me to send messages to Microsoft).
"Milly Staples [MVP - Outlook]" wrote in message
news:e$PKKgwGJHA.3548@TK2MSFTNGP05.phx.gbl...
> 1, Try a new mail profile.
>
> 2. If you still get the LDAP prompt, then go to your account settings,
> change the address book options and then remove the LDAP service.
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> How to ask a question:
http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, Jack Gostl asked:
>
> | I'm trying to install Outlook 2007 over Office XP. The install runs
> | fine, but when I bring up Outlook, it crashes. I get the usual screen
> | where it sends a report to MS, but I have no clue as to what to do
> | next.
> |
> | I go through the safe startup. No change.
> |
> | I downloaded all the updates from the Windows Update. No change.
> |
> | The only unusual thing I see is that Outlook starts by asking about
> | the LDAP server, which doesn't exist.
> |
> | I'm running XP pro SP3. I could use some help here since I'm going
> | nowhere fast.
> |
> | Thanks
> |
> | Jack
>
>
