On Aug 27, 8:32Â pm, "Diane Poremsky [MVP]"
msn.com> wrote:>> A little more than 50%% of the time, Outlook 2007 freezes for me on
>> startup. Usually it is very early on -- according to the task manager,
>> there has been very little I/O when it freezes. When frozen, there is
>> no I/O or change in RAM usage. It appears to be totally dead.
>
>> After killing the task and restarting a few times, sometimes it will
>> start up fine, other times it will ask me to disable an add-on. The
>> add-on to be disabled appears to be varied randomly. Usually if I
>> disable the add-on, it starts up okay, and then I can re-enable the
>> add-on from the trust center and it works fine from then on.
>
>> I've seen lots of variations on this problem in this newsgroup and
>> elsewhere but no clear answers. Any real solutions? Although Outlook
>> seems to be blaming the add-ons, the fact that it seems to be a
>> randomly selected add-on that is identified as needing to be disabled
>> makes me suspicious.
>
>> I'm up to date with all patches, updates, and service packs (XP/SP3).
It seems to be inconsistent as to when it will start up without
freezing. It's hard to troubleshoot. I believe it has frozen even with
plugins disabled, but I think it always does startup okay in safe
mode, though.
I have several plugins. The ones it usually asks me to disable are
TechHit SimplyFile, TechHit EZDetach, and Litera Change-Pro, in random
order. I've spoken with the TechHit developer and he claims that just
because Outlook reports a plugin as causing a crash on startup doesn't
actually mean the plugin is responsible.
