Hi Brian,

I've done a lot of testing and the client AV is NOT a factor. Which is
a good thing since the AV email scanning isn't something we'd want to
disable. I'd have to check to see if any server-side scanning is in
place (separate department) but if it is, turning it off won't be an
option I'm sure.

Again, it's the "Reply to" message content which retains integrity.
It's the "Forward to" messages that lose the quoted content when viewed
via Outlook, since the earlier message content becomes an .eml
attachment.
In Thunderbird or the web client (iPlanet Messenger Express) both types
of messages display all content. So it appears that Outlook is
truncating the attachment. I also noticed disparate sizes being
reported by Outlook on the attachment name, like so:

Fwd_ Re_ class.newcampaigns GSIP Quick Summary.eml (10.4 KB) (20KB)

Not sure if ^this is indicative of the problem.

For grins, I tried Outlook Express 6. I assume this would also be
subject to the desktop AV scanning (which is enabled) but maybe not.

Again, the "Reply to" message content is all intact.
The "Forward to" message has a similar attachment that looks like:
Fwd_ Re_ class.newcampaigns GSIP Quick Summary.eml (10.4 KB)

When I open ^this I get a blank email with yet another attachment:
class.newcampaigns GSIP Quick Summary (9.62 KB)

Then when I open ^this I get the full message contents with all the
quoted content. Sure looks to me like I'm losing that 9.62 KB of text
with Outlook 2007, but where??

Tx,

M

'Brian Tillman [MVP - Outlook Wrote: