Outlook 2003 fails to terminate when closed
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Outlook 2003 fails to terminate when closed         


Author: Dave
Date: Jul 22, 2008 05:04

MS Outlook continues running as a process when terminated (as shown by Task
Manager); it disappears from the Applications tab but remains under the
Processes tab.

If Outlook is reloaded, two copies appear under Processes (albeit the second
with only small memory usage) but nothing under Applications.

If the two copies are killed (End Process in Task Manager) and Outlook is
then reloaded again, I'm informed that Outlook failed to load properly and
do I want it loading in Safe Mode now. Outlook loads successfully in either
mode, but still leaves a copy of itself behind under Processes when
terminated.

This is all running under Windows XP Pro SP3 and Office SP3 and appears to
have started after switching from BT Broadband to O2 Broadband and Norton
Internet Security to McAfee.

Any suggestions would be appreciated.

Cheers.

David
8 Comments
Re: Outlook 2003 fails to terminate when closed         


Date: Jul 22, 2008 05:14

Dave wrote:
> MS Outlook continues running as a process when terminated (as shown by Task
> Manager); it disappears from the Applications tab but remains under the
> Processes tab.
>
> If Outlook is reloaded, two copies appear under Processes (albeit the second
> with only small memory usage) but nothing under Applications.
>
> If the two copies are killed (End Process in Task Manager) and Outlook is
> then reloaded again, I'm informed that Outlook failed to load properly and
> do I want it loading in Safe Mode now. Outlook loads successfully in either
> mode, but still leaves a copy of itself behind under Processes when
> terminated.
>
> This is all running under Windows XP Pro SP3 and Office SP3 and appears to
> have started after switching from BT Broadband to O2 Broadband and Norton
> Internet Security to McAfee.
>
> Any suggestions would be appreciated.
> ...
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Re: Outlook 2003 fails to terminate when closed         


Author: Dave
Date: Jul 22, 2008 05:35

"Alias"
no comments
Re: Outlook 2003 fails to terminate when closed         


Date: Jul 22, 2008 05:43

Dave wrote:
> "Alias" wrote in message
> news:g64iuk$4ai$1@aioe.org...
>> Dave wrote:
>>> MS Outlook continues running as a process when terminated (as shown by
>>> Task Manager); it disappears from the Applications tab but remains under
>>> the Processes tab.
>>>
>>> If Outlook is reloaded, two copies appear under Processes (albeit the
>>> second with only small memory usage) but nothing under Applications.
>>>
>>> If the two copies are killed (End Process in Task Manager) and Outlook is
>>> then reloaded again, I'm informed that Outlook failed to load properly
>>> and do I want it loading in Safe Mode now. Outlook loads successfully in
>>> either mode, but still leaves a copy of itself behind under Processes
>>> when terminated.
>>>
>>> This is all running under Windows XP Pro SP3 and Office SP3 and appears
>>> to have started after switching from BT Broadband to O2 Broadband and
>>> Norton Internet Security to McAfee. ...
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Re: Outlook 2003 fails to terminate when closed         


Author: Dave
Date: Jul 22, 2008 06:26

"Alias" wrote in message
news:g64kll$dcu$1@aioe.org...
> Dave wrote:
>> "Alias"
no comments
Re: Outlook 2003 fails to terminate when closed         


Date: Jul 22, 2008 06:35

Dave wrote:
> "Alias" wrote in message
> news:g64kll$dcu$1@aioe.org...
>> Dave wrote:
>>> "Alias" wrote in message
>>> news:g64iuk$4ai$1@aioe.org...
>>>> Dave wrote:
>>>>> MS Outlook continues running as a process when terminated (as shown by
>>>>> Task Manager); it disappears from the Applications tab but remains
>>>>> under the Processes tab.
>>>>>
>>>>> If Outlook is reloaded, two copies appear under Processes (albeit the
>>>>> second with only small memory usage) but nothing under Applications.
>>>>>
>>>>> If the two copies are killed (End Process in Task Manager) and Outlook
>>>>> is then reloaded again, I'm informed that Outlook failed to load
>>>>> properly and do I want it loading in Safe Mode now. Outlook loads
>>>>> successfully in either mode, but still leaves a copy of itself behind
>>>>> under Processes when terminated.
>>>>> ...
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Re: Outlook 2003 fails to terminate when closed         


Author: Brian Tillman
Date: Jul 22, 2008 13:33

Dave wedontbyte.biz> wrote:
> MS Outlook continues running as a process when terminated (as shown
> by Task Manager); it disappears from the Applications tab but remains
> under the Processes tab.
--
Brian Tillman [MVP-Outlook]
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Re: Outlook 2003 fails to terminate when closed         


Author: Mike Reed
Date: Aug 30, 2008 04:26

I'm having the same problem that has been described (at least the symptoms
are the same), have tried all of the suggested solutions, but the problem
still exists. There are no COM add-ins and the Add-in Mgr only shows
Exchange Extensions.

"Brian Tillman" wrote:
>> MS Outlook continues running as a process when terminated (as shown
>> by Task Manager); it disappears from the Applications tab but remains
>> under the Processes tab.
>
> See if this helps: http://www.howto-outlook.com/faq/outlookdoesntclose.htm
> --
> Brian Tillman [MVP-Outlook]
>
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Re: Outlook 2003 fails to terminate when closed         


Author: Mike Reed
Date: Aug 31, 2008 17:44

Thanks -- in stepping through the troubleshooting, I have learned that it
goes beyond Outlook. I opened and closed Word several times on a hunch and
found that those processes weren't terminating either. If you have any
suggestions, let me know -- in the meantime, I'll search around for related
bug postings.

"Mike Reed" wrote:
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