Outlook 2003 cannot send email
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Outlook 2003 cannot send email         


Author: F. Edwin Felty
Date: Jun 28, 2008 19:10

This problem started yesterday morning about 1000. Previously, Outlook has
worked without fail for about 6 months, when I had to replace a failing
harddrive with a clean install. If I try to send an email, the send fails
with the error 0x80042109. If I send a 'test your settings' email, I get a
more verbose message that says the server was found, but did not respond.
Now, the details:

I found 2 articles about the error 0x80042109 that talked about 'being on
the MSN network and trying to send through another system', but I have no
connection to MSN.

I have my own domain name and email address package through 'Godaddy'.

There are two other email addresses in this domain/email package that are
unaffected.

Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
examined all settings, tried alternate port of 587 and 3535 for SMTP and
finally, the tech said I should call my ISP. The theory being that, since
everything was in order, Comcast must be blocking my access. Since I'm not
using Comcast's email system, I found this puzzling, but called them anyway.

Comcast checked the line and pinged my modem and pronounced it 'not their
problem'.
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19 Comments
Re: Outlook 2003 cannot send email         


Author: VanguardLH
Date: Jun 28, 2008 20:18

"F. Edwin Felty" in wrote:
> This problem started yesterday morning about 1000. Previously, Outlook has
> worked without fail for about 6 months, when I had to replace a failing
> harddrive with a clean install. If I try to send...
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Re: Outlook 2003 cannot send email         


Author: F. Edwin Felty
Date: Jun 29, 2008 06:25

VanguardLH wrote:
> "F. Edwin Felty" in
> wrote:
>
>> This problem started yesterday morning about 1000. Previously,
>> Outlook has worked without fail for about 6 months, when I had to
>> replace a failing harddrive with a clean install. If I try to send
>> an email, the send fails with the error 0x80042109. If I send a
>> 'test your settings' email, I get a more verbose message that says
>> the server was found, but did not respond. Now, the details:
>>
>> I found 2 articles about the error 0x80042109 that talked about
>> 'being on the MSN network and trying to send through another
>> system', but I have no connection to MSN.
>>
>> I have my own domain name and email address package through
>> 'Godaddy'.
>>
>> There are two other email addresses in this domain/email package
>> that are unaffected. ...
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Re: Outlook 2003 cannot send email         


Author: James Truelove
Date: Jun 30, 2008 10:57

"F. Edwin Felty" wrote in message
news:ewESc1Y2IHA.4164@TK2MSFTNGP03.phx.gbl...
> This problem started yesterday morning about 1000. Previously, Outlook has
> worked without fail for about 6 months, when I had to replace a failing
> harddrive with a clean install. If I try to send an email, the send fails
> with the error 0x80042109. If I send a 'test your settings' email, I get a
> more verbose message that says the server was found, but did not respond.
> Now, the details:
>
> I found 2 articles about the error 0x80042109 that talked about 'being on
> the MSN network and trying to send through another system', but I have no
> connection to MSN.
>
> I have my own domain name and email address package through 'Godaddy'.
>
> There are two other email addresses in this domain/email package that are
> unaffected.
>
> Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
> examined all settings, tried alternate port of 587 and 3535 for SMTP and ...
Show full article (2.77Kb)
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Re: Outlook 2003 cannot send email         


Author: F. Edwin Felty
Date: Jun 30, 2008 13:23

James Truelove wrote:
> "F. Edwin Felty" wrote in message
> news:ewESc1Y2IHA.4164@TK2MSFTNGP03.phx.gbl...
>> This problem started yesterday morning about 1000. Previously,
>> Outlook has worked without fail for about 6 months, when I had to
>> replace a failing harddrive with a clean install. If I try to send
>> an email, the send fails with the error 0x80042109. If I send a
>> 'test your settings' email, I get a more verbose message that says
>> the server was found, but did not respond. Now, the details:
>>
>> I found 2 articles about the error 0x80042109 that talked about
>> 'being on the MSN network and trying to send through another
>> system', but I have no connection to MSN.
>>
>> I have my own domain name and email address package through
>> 'Godaddy'. There are two other email addresses in this domain/email
>> package
>> that are unaffected.
>>
>> Yesterday I spent about 2 hours on the phone with 'Godaddy' tech ...
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RE: Outlook 2003 cannot send email         


Author: Dave R
Date: Jul 11, 2008 10:31

OK to make it a little weirder, I have been searching this topic too. I have
'all of a sudden' started to experience outgoing email problems. I am
receiving a different error - task my.email - sending' reported error
(0x800CCC13) : unable to connect to the network. Check your network
connection or modem. OK - I tried uninstalling Norton Internet (which didn't
help) I tried uninstalling Outlook 2003 and re-installing (which didn't
help). I have several accounts in Outlook which will receive email but will
not let me send out. I tried sending from three different accounts in
Outlook 2003 and I get the same message. OK it gets weirder - I downloaded
Microsoft Live Mail and installed my accounts and all accounts are
functional. This isn't a Go-Daddy issue, nor is it an Norton issue...
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Re: Outlook 2003 cannot send email         


Author: Brian Tillman
Date: Jul 11, 2008 10:38

Dave R discussions.microsoft.com> wrote:
> OK to make it a little weirder, I have been searching this topic too.
> I have 'all of a sudden' started to experience outgoing email
> problems. I am receiving a different error - task my.email -
...
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Re: Outlook 2003 cannot send email         


Author: Dave R
Date: Jul 11, 2008 10:58

Yes I have been faithful on doing all the updates. I believe the problem
started about June 21st.

"Brian Tillman" wrote:
> Dave R discussions.microsoft.com> wrote:
>
>> OK to make it a little weirder, I have been searching this topic too.
>> I have 'all of a sudden' started to experience outgoing email
>> problems...
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Re: Outlook 2003 cannot send email         


Author: Brian Tillman
Date: Jul 11, 2008 11:47

Dave R discussions.microsoft.com> wrote:
> Yes I have been faithful on doing all the updates. I believe the
> problem started about June 21st.

I'd start with a new mail profile and redefine all the accounts from
scratch.
--
Brian Tillman [MVP-Outlook]
no comments
Re: Outlook 2003 cannot send email         


Author: Dave R
Date: Jul 11, 2008 21:37

Actually I tried deleting and reinstalling email accounts to no success. I
know it isn't an account issue because everything works in Windows Live Mail.
Here is another kicker... when sending a test mail when setting up an
account it goes through no problem! Argh.

"Brian Tillman" wrote:
> Dave R discussions.microsoft.com> wrote:
>
>> Yes I have been faithful on doing all the updates. I believe the
>> problem started about June 21st.
>
> I'd start with a new mail profile and redefine all the accounts from
> scratch.
> --
> Brian Tillman [MVP-Outlook]
>
>
no comments
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