OL2003 reply very slow
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OL2003 reply very slow         


Author: Chris Currell
Date: Aug 27, 2008 10:07

a bunch of users in our office are complaining that when they reply to an
email message it takes about 30 seconds or so for the reply window to appear
and or the replied email to leave there computer. We are running SBS 2003
and all the computers in the office are running XP with Office 2003, (all
service packs for both). Does any one have any idea on what may be causing
this?

I am running Office 2007, (the only person in he office) and do not have
this problem.
10 Comments
Re: OL2003 reply very slow         


Author: Lanwench [MVP - Exchange]
Date: Aug 28, 2008 07:48

Chris Currell wmklca.com> wrote:
> a bunch of users in our office are complaining that when they reply
> to an email message it takes about 30 seconds or so for the reply
> window to appear and or the replied email to leave there computer. We
> are running SBS 2003 and all the computers in the office are running
> XP with Office 2003, (all service packs for both). Does any one have
> any idea on what may be causing this?
>
> I am running Office 2007, (the only person in he office) and do not
> have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP levels
on everything on the server, whether anything else seems sluggish, and
whether your users are using cached mode, what they've got in their mail
profiles, etc.
no comments
Re: OL2003 reply very slow         


Author: Cliff Galiher
Date: Aug 28, 2008 18:53

I'm gonna take a slightly different interpretation of events here, but the
fact that outlook 2007 doesn't have a problem makes me second guess that it
is a server issue. The fact that it is happening to all outlook 2003
machines would eliminate some fluke outlook configuration too.

My gut reaction is to say that outlook 2003 was more reliant on proprietary
MAPI calls than 2007 (when will MAPI finally die?!?) so....I'm thinking
client proxy/firewall misconfiguration perhaps??

Do the XP clients have a third-party firewall? If not, is the XP firewall
enabled? Are you using ISA and is the ISA client installed?

Just a couple of thoughts to pursue this line of thought...

-Cliff

"Lanwench [MVP - Exchange]"
heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message
news:eOBO1USCJHA.4456@TK2MSFTNGP02.phx.gbl...
> Chris Currell wmklca.com> wrote:
>> a...
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Re: OL2003 reply very slow         


Author: Jim Behning
Date: Aug 28, 2008 19:16

This group does not do attachments. You have to copy and paste. But Marina
responded so maybe I am wrong. Tradition in this groups though is to paste
the ipconfig/all into your reply.

What AV are you running on the workstations? I have seen some AV products
goof up a lot of network stuff.

"Chris Currell" wrote:
> Attached are the ipconfig files for the server and two workstations.
>
>
>
> "Jim Behning SBS MVP" doesthisblockpork.mindspring.com> wrote in
> message news:7gpdb41rh0kllrrbqjb6v71b1i63dtisn5@4ax...
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Re: OL2003 reply very slow         


Author: Chris Currell
Date: Aug 29, 2008 07:04

Thanks Cliff for your thoughts and you bring up some good points.

All of our computers are running the firewall built in to Windows XP. I
really do hate that piece of software. It seems to cause problems with so
many programs for us. It is quite possible that it is the XP firewall. How
can I completly disable the firewall on a few comptuers to test this out?

We are not using ISA on the SBS server. Instead we are using a Watchguard
Firebox X550e with the latest software.

Thank you for your time and thoughts.
Chris

"Cliff Galiher" gmail.com> wrote in message
news:HLmdnWx1XeAzyyrVnZ2dnUVZ_rbinZ2d@bresnan.com...
> I'm gonna take a slightly different interpretation of events here, but the
> fact that outlook...
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Re: OL2003 reply very slow         


Author: Chris Currell
Date: Aug 29, 2008 07:07

Hi Jim,

I can see them in Outlook Express, but here they are pasted in for you.

SERVER

Windows IP Configuration

Host Name . . . . . . . . . . . . : SBS

Primary Dns Suffix . . . . . . . : WMKL.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : WMKL.local

Ethernet adapter Server Local Area Connection:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE
(NDIS VBD Client)

Physical Address. . . . . . . . . : 00-19-B9-B7-CC-DE

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 10.0.0.3

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.0.0.1
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Re: OL2003 reply very slow         


Author: Marina Roos [SBS-MVP]
Date: Aug 29, 2008 07:30

Hi chris,

Did you see my reply?

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum: http://www.smallbizserver.net/Default.aspx?tabid=53
"Chris Currell" wmklca.com> wrote in message...
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Re: OL2003 reply very slow         


Author: SteveB
Date: Aug 29, 2008 09:03

Did you try the outlook.exe exception in the firewall I suggested earlier?

"Chris Currell" wmklca.com> wrote in message
news:%%23q87hAeCJHA.3396@TK2MSFTNGP03.phx.gbl...
> Thanks Cliff for your thoughts and you bring up some good points.
>
> All of our computers are...
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Re: OL2003 reply very slow         


Author: Chris Currell
Date: Aug 29, 2008 09:37

Not yet Steve but I will on Tuesday.

Our office is closed Friday's at noon so most of the staff are gone. As well
Monday is a holiday in Canada so it will be Tuesday before I can tell how
these changes affect this problem.

Hang in there if you can. I will post more on Tuesday.

"SteveB" wrote in message
news:%%23QqV$CfCJHA.1180@TK2MSFTNGP04.phx.gbl...
> Did you try the outlook.exe exception in the firewall I suggested earlier?
>
> "Chris Currell"
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Re: OL2003 reply very slow         


Author: Chris Currell
Date: Aug 29, 2008 09:36

Yup thanks for the advice Marina, I just completed the following:

- disabled the second nic card completely from the device manager

- Up dated the drivers to 4.2.20 dated 2/21/2008

- disabled all the features you suggested

Unfortunately, our office is closed Friday's at noon so most of the staff
are gone. As well Monday is a holiday in Canada so it will be Tuesday before
I can tell how these changes affect this problem.

Hang in there if you can. I will post more on Tuesday.

"Marina Roos [SBS-MVP]" roos.nodontwantspam.nl.com> wrote in message
news:OrriKQeCJHA.3396@TK2MSFTNGP03.phx.gbl...
> Hi chris,
>
> Did you see my reply?
>
> --
> Regards,
>
> Marina Roos
> Microsoft...
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