Re: OL07, activities page, journal view failing to display
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Re: OL07, activities page, journal view failing to display         

Group: microsoft.public.outlook · Group Profile
Author: jeffrey
Date: Sep 17, 2008 15:04

diane, if you mean start>search, yes. works as well as it ever did. i
don't have the more elaborate office 2007 indexing feature (instant search?)
installed.

jeffrey

--
jeffrey
"Diane Poremsky [MVP]" msn.com> wrote in message
news:emR6UvOGJHA.3392@TK2MSFTNGP06.phx.gbl...
> Does desktop search work as expected?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
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>
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>
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>
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>
>
> "jeffrey" gmail.com> wrote in message
> news:PTVzk.431$D32.21@flpi146.ffdc.sbc.com...
>> i have 1gb of ram (1046 mb of physical mem, 416mb available.)
>> .pst is 120mb
>> sure there are other programs running, but not many: outlook, linkstash,
>> clipcache, kaspersky, magicjack, winpatrol, file manager. thats about it.
>>
>> somehow, i feel that outlook not even attempting to search (as it does
>> when the correct entries Do appear) is a clue. somehow, it thinks that it
>> already has the necessary info, and doesn't need to look for it.
>>
>> does this mean that i am the first to have this problem? i feel special.
>>
>> jeffrey
>>
>>
>>
>>
>> --
>> jeffrey
>> "Nikki Peterson" hotmail.com> wrote in message
>> news:ey1EKU$FJHA.5572@TK2MSFTNGP03.phx.gbl...
>>>I am not sure what to tell you at this point. It sounds like you have
>>>more
>>> going on with your machine than your machine can handle.
>>>
>>> I would look at how much ram do you have
>>> How large is your pst file (Outlook data file)
>>> Do you have other programs running?
>>>
>>> Nikki
>>>
>>> "jeffrey" gmail.com> wrote in message
>>> news:ejmyk.70$W06.30@flpi148.ffdc.sbc.com...
>>> nikki, thanks. good to have something to try as possible solution.
>>> clearing cache from outlook didn't change the errant behavior. as
>>> usual, i
>>> might open a contact and journal view worked fine, but when reopening
>>> the
>>> contact the journal view is empty, then the next contact nothing shows
>>> in
>>> journal view. perhaps switching to 'all items' and then back to journal
>>> will
>>> get results, sometimes not.
>>>
>>> deleting the frmcache.dat file (i found only one), seems to have
>>> produced
>>> more consistancy. now opening a contact shows nothing in journal view,
>>> but
>>> switching to 'all items' gets me a list of all items (previously it did
>>> not
>>> always do this, maybe only emails, or calendar items), and then
>>> switching to
>>> journal gets all the journal items. i tried several contacts and they
>>> all
>>> work the same. and reopening a contact does the same. but wait, i just
>>> tried it again, and the old behavior is back (i have not closed outlook
>>> since writing the sentence above), nothing showing in journal view, 'all
>>> items' only showing email, and then, still, nothing showing in journal
>>> view.
>>> erratic. darn.
>>>
>>> i hope, somehow, that this helps.
>>>
>>> jeffrey
>>>
>>> --
>>> jeffrey
>>> "Nikki Peterson" hotmail.com> wrote in message
>>> news:eHyhqU7EJHA.4460@TK2MSFTNGP06.phx.gbl...
>>>> If you want to try something, try this:
>>>>
>>>> Clean up the forms cache:
>>>>
>>>> To do so, follow these steps:
>>>> 1. On the Tools menu, click Options.
>>>> 2. Click the Other tab, and then click Advanced Options.
>>>> 3. Click Custom Forms.
>>>> 4. Click Manage Forms.
>>>> 5. Click Clear Cache.
>>>> 6. Close all open windows, and then restart Outlook 2003.
>>>>
>>>> If the above does not work, try the following.
>>>>
>>>> Deleting the Forms Cache File:
>>>> The Frmcache.dat file is the primary file to delete. The Frmcache.dat
>>>> file serves as an index of the individual forms that have been cached
>>>> on the computer. Use the following steps to manually delete the
>>>> Frmcache.dat file. In addition, these steps delete all of the cached
>>>> forms on your computer, which are stored in subfolders of the
>>>> Forms folder.
>>>>
>>>> 1.. Quit Outlook.
>>>> 2.. Search the Hard drive () to locate the Frmcache.dat file.
>>>> (Be sure to check in HIDDEN files on W2K or WXP.)
>>>> 3.. Delete all that are found from the FIND window.
>>>> 4.. Open Outlook.
>>>>
>>>> When you restart Outlook, and use a form, the forms cache
>>>> is re-created.
>>>>
>>>> Please let me know if this solution works for you, or if it does not.
>>>> This is a starting point for trouble-shooting this issue.
>>>>
>>>> Nikki Peterson
>>>>
>>>> "jeffrey" gmail.com> wrote in message
>>>> news:7c_xk.19766$LG4.8251@nlpi065.nbdc.sbc.com...
>>>> from another thread, i got the idea to run scanpst.exe. it found
>>>> errors,
>>>> but didn't solve the journal problem.
>>>> jeffrey
>>>>
>>>> --
>>>> jeffrey
>>>> "Nikki Peterson" hotmail.com> wrote in message
>>>> news:uB7z$auEJHA.1456@TK2MSFTNGP03.phx.gbl...
>>>>>I saw this and placed a watch on it to see if anyone else had
>>>>> something more than the guess I can provide. It would appear
>>>>> not.
>>>>>
>>>>> This is definately not normal. However, there are alot of possible
>>>>> culprits. Form corruption, synchronization issue, OST gone awry,
>>>>> network connection, etc.
>>>>>
>>>>> What is your set up:
>>>>> Are you working on a machine at home and use Outlook for an ISP?
>>>>> Are you working on a mchine at work and use Outlook for an ISP?
>>>>> Are you working on a machine at work and use Exchange server?
>>>>> What O/S (Operating System) do you use?
>>>>>
>>>>> Nikki
>>>>>
>>>>> "jeffrey" gmail.com> wrote in message
>>>>> news:12vxk.21062$mh5.20581@nlpi067.nbdc.sbc.com...
>>>>> no one has any ideas about this problem?
>>>>>
>>>>> --
>>>>> jeffrey
>>>>> "jeffrey" gmail.com> wrote in message
>>>>> news:dE0xk.20659$cW3.9687@nlpi064.nbdc.sbc.com...
>>>>>>
>>>>>>
>>>>>>
>>>>>> let me give example of this recent behavior: start outlook> go to
>>>>>> individual
>>>>>> contact page> click on activities> show "journal"> journal shows all
>>>>>> 'phone
>>>>>> calls'. close contact> reopen contact> go through the same
>>>>>> routine>this
>>>>>> time
>>>>>> nothing shows in journal screen. if i wait about 10 minutes the
>>>>>> journal
>>>>>> entries may show again.
>>>>>>
>>>>>> if search on "all items" it may show only email and calendar items,
>>>>>> but
>>>>>> not the phone calls that should show up in the 'journal' view.
>>>>>>
>>>>>> i have tried closing and restarting outlook.
>>>>>> i don't recall changing any settings that should impact outlook. i
>>>>>> did
>>>>>> notice today that the 'standard toolbar' was open, and i don't
>>>>>> remember
>>>>>> opening it. i don't use it.
>>>>>>
>>>>>> and, no, no one else uses the computer.
>>>>>> i have searched MS kb, and internet, and can find nothing about this
>>>>>> behavior.
>>>>>>
>>>>>> i tried running 'office diagnostics'. it found no issues.
>>>>>>
>>>>>> i also ran repair on office from add/remove. this did not help
>>>>>> either.
>>>>>>
>>>>>> does anyone have an idea about how to correct this situation?
>>>>>>
>>>>>> thanks,
>>>>>>
>>>>>> jeffrey
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
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