>I am not sure what to tell you at this point. It sounds like you have more
> going on with your machine than your machine can handle.
>
> I would look at how much ram do you have
> How large is your pst file (Outlook data file)
> Do you have other programs running?
>
> Nikki
>
> "jeffrey" gmail.com> wrote in message
> news:ejmyk.70$W06.30@flpi148.ffdc.sbc.com...
> nikki, thanks. good to have something to try as possible solution.
> clearing cache from outlook didn't change the errant behavior. as usual,
> i
> might open a contact and journal view worked fine, but when reopening the
> contact the journal view is empty, then the next contact nothing shows in
> journal view. perhaps switching to 'all items' and then back to journal
> will
> get results, sometimes not.
>
> deleting the frmcache.dat file (i found only one), seems to have produced
> more consistancy. now opening a contact shows nothing in journal view,
> but
> switching to 'all items' gets me a list of all items (previously it did
> not
> always do this, maybe only emails, or calendar items), and then switching
> to
> journal gets all the journal items. i tried several contacts and they all
> work the same. and reopening a contact does the same. but wait, i just
> tried it again, and the old behavior is back (i have not closed outlook
> since writing the sentence above), nothing showing in journal view, 'all
> items' only showing email, and then, still, nothing showing in journal
> view.
> erratic. darn.
>
> i hope, somehow, that this helps.
>
> jeffrey
>
> --
> jeffrey
> "Nikki Peterson" hotmail.com> wrote in message
> news:eHyhqU7EJHA.4460@TK2MSFTNGP06.phx.gbl...

>> If you want to try something, try this:
>>
>> Clean up the forms cache:
>>
>> To do so, follow these steps:
>> 1. On the Tools menu, click Options.
>> 2. Click the Other tab, and then click Advanced Options.
>> 3. Click Custom Forms.
>> 4. Click Manage Forms.
>> 5. Click Clear Cache.
>> 6. Close all open windows, and then restart Outlook 2003.
>>
>> If the above does not work, try the following.
>>
>> Deleting the Forms Cache File:
>> The Frmcache.dat file is the primary file to delete. The Frmcache.dat
>> file serves as an index of the individual forms that have been cached
>> on the computer. Use the following steps to manually delete the
>> Frmcache.dat file. In addition, these steps delete all of the cached
>> forms on your computer, which are stored in subfolders of the
>> Forms folder.
>>
>> 1.. Quit Outlook.
>> 2.. Search the Hard drive () to locate the Frmcache.dat file.
>> (Be sure to check in HIDDEN files on W2K or WXP.)
>> 3.. Delete all that are found from the FIND window.
>> 4.. Open Outlook.
>>
>> When you restart Outlook, and use a form, the forms cache
>> is re-created.
>>
>> Please let me know if this solution works for you, or if it does not.
>> This is a starting point for trouble-shooting this issue.
>>
>> Nikki Peterson
>>
>> "jeffrey" gmail.com> wrote in message
>> news:7c_xk.19766$LG4.8251@nlpi065.nbdc.sbc.com...
>> from another thread, i got the idea to run scanpst.exe. it found errors,
>> but didn't solve the journal problem.
>> jeffrey
>>
>> --
>> jeffrey
>> "Nikki Peterson" hotmail.com> wrote in message
>> news:uB7z$auEJHA.1456@TK2MSFTNGP03.phx.gbl...

>>>I saw this and placed a watch on it to see if anyone else had
>>> something more than the guess I can provide. It would appear
>>> not.
>>>
>>> This is definately not normal. However, there are alot of possible
>>> culprits. Form corruption, synchronization issue, OST gone awry,
>>> network connection, etc.
>>>
>>> What is your set up:
>>> Are you working on a machine at home and use Outlook for an ISP?
>>> Are you working on a mchine at work and use Outlook for an ISP?
>>> Are you working on a machine at work and use Exchange server?
>>> What O/S (Operating System) do you use?
>>>
>>> Nikki
>>>
>>> "jeffrey" gmail.com> wrote in message
>>> news:12vxk.21062$mh5.20581@nlpi067.nbdc.sbc.com...
>>> no one has any ideas about this problem?
>>>
>>> --
>>> jeffrey
>>> "jeffrey" gmail.com> wrote in message
>>> news:dE0xk.20659$cW3.9687@nlpi064.nbdc.sbc.com...

>>>>
>>>>
>>>>
>>>> let me give example of this recent behavior: start outlook> go to
>>>> individual
>>>> contact page> click on activities> show "journal"> journal shows all
>>>> 'phone
>>>> calls'. close contact> reopen contact> go through the same routine>this
>>>> time
>>>> nothing shows in journal screen. if i wait about 10 minutes the journal
>>>> entries may show again.
>>>>
>>>> if search on "all items" it may show only email and calendar items, but
>>>> not the phone calls that should show up in the 'journal' view.
>>>>
>>>> i have tried closing and restarting outlook.
>>>> i don't recall changing any settings that should impact outlook. i did
>>>> notice today that the 'standard toolbar' was open, and i don't remember
>>>> opening it. i don't use it.
>>>>
>>>> and, no, no one else uses the computer.
>>>> i have searched MS kb, and internet, and can find nothing about this
>>>> behavior.
>>>>
>>>> i tried running 'office diagnostics'. it found no issues.
>>>>
>>>> i also ran repair on office from add/remove. this did not help either.
>>>>
>>>> does anyone have an idea about how to correct this situation?
>>>>
>>>> thanks,
>>>>
>>>> jeffrey
>>>>
>>>>

>>>
>>>

>>
>>
>>

>
>