Re: Lost Message Text!!!
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Re: Lost Message Text!!!         

Group: microsoft.public.outlook · Group Profile
Author: MS
Date: Jul 3, 2008 08:43

Thank you for the reply, Roady.

The virus scanner I use is Symantec's corporate AV. I forget if it has
Outlook integration. I'll check. You say that it (integration with Outlook)
is completely unnecessary?

The virus scanner could delete all the text in an e-mail, before sending it?

Are you saying that the text I typed is probably completely unrecoverable,
not anywhere to be found on the hard drive, so I should give it up, and
re-write the e-mail? Hard to believe it isn't somewhere.

When a .PST file is changed, is the past version of it (now deleted) not
recoverable somehow, with a file recovery app? (I've tried, so far with no
luck.)

Regarding my suggestion of OL saving a .bak copy of the .pst, every time it
saves the current one (like Word saves a .wbk when it saves a .doc), I
understand your point, that .pst files can be much larger. Yet, it would be
nice if they could figure out some way to do that (for instance, saving
changed data to temp files before making changes to the .pst), so that in
cases like this, one could recover the lost data. (Of course, any such
Outlook backup would be optional.) Current Outlook backup apps, which only
backup the .pst after one closes Outlook (and some have Outlook running
almost all the time), could not serve that same function. It would be nice
if OL could be backed up on a regular basis while it is running. (Optional,
of course.)

Once again, thank you for your input.

"Roady [MVP]" wrote in
message news:3DB5CC24-BE6F-4DFA-A213-959808617BF5@microsoft.com...
> No, it's not still stored somewhere else. The item in the Drafts folder is
> still the same item as that ends up in your Sent Items folder; it gets
> moved depending on the status (composing-> sending-> sent).
>
> My guess in what happened is that you have a virus scanner that integrates
> with Outlook and corrupted the item by scanning it before sending it. That
> also explains why it gets converted to Plain Text. You really should
> disable your virus scanner's integration with Outlook. It is redundant and
> doesn't offer any layer of extra protection. See
> http://www.msoutlook.info/question/20
>
>> It sure would be nice if Outlook saved a .bak copy of the .pst every ten
>> minutes or so, so if something like this happened, one would have a
>> backup copy, still with the data.
> Not a good idea. Considering an average pst-file is quite large, copying
> such a large file every 10 minutes will generate way too much disk I/O and
> renders your computer unusable.
>
> Sorry to hear you lost your message, but this corruption is caused by a
> 3rd party product.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "MS" nospam.com> wrote in message
> news:#of6xvL3IHA.4272@TK2MSFTNGP03.phx.gbl...
>> Thanks for the suggestion, Pat.
>>
>> I already tried that, "View Source". All that I see are a couple HTML
>> tags, no text.
>>
>> Any other ideas?
>>
>> What happens to a message that has been saved, that is in the Drafts
>> folder, when one clicks Send (putting it in the Outbox)? One doesn't see
>> it listed any more under Drafts, but is the saved version there
>> somewhere?
>>
>> As data is changed in a .pst file, what happens to the previous version
>> of that file?
>>
>> It sure would be nice if Outlook saved a .bak copy of the .pst every ten
>> minutes or so, so if something like this happened, one would have a
>> backup copy, still with the data. (I know there are backup programs for
>> Outlook, but they can only work when Outlook is not running, a very
>> different situation.
>>
>> I tried Scanpst, Office Repair, and a few other things.
>>
>> Yes, writing that e-mail took hours, but now I have spent more hours
>> trying to recover the text, more time than what it would have taken me to
>> re-write it. I guess it's the computer geek in me that wants to find a
>> solution--that thinks "that message must be somewhere". Of course, I
>> never thought it would take this long. I always think I'll solve it in
>> the next few minutes.
>>
>> Anyhow, I would still appreciate more suggestions. Thank you.
>>
>>
>>
>> "Pat Willener" devnull.spamcop.net> wrote in message
>> news:eb5hjeL3IHA.1428@TK2MSFTNGP06.phx.gbl...
>>> First of all, since it took you so long to write that message, I assume
>>> that it should be quite large. What is the size of the message in the
>>> Sent Items folder? If it is not just 1KB or 2KB like an empty message,
>>> then we must assume that the text is still there, but has somehow become
>>> invisible.
>>>
>>> If that is the case, open the message, right-click on the message body
>>> and select View Source. Do you see now your original text (interspersed
>>> with HTML tags)?
>>>
>>> MS wrote:
>>>> I'll add something else.
>>>>
>>>> As that long e-mail took me hours to write, I many times clicked File,
>>>> Save, to save the message. Probably as well, pretty recently before
>>>> clicking the Send button, to send the message.
>>>>
>>>> When one saves a message, I know it is saved in the "Drafts" folder.
>>>> That message is not there now, though. I guess when one clicks Send on
>>>> a message, and it goes to the Outbox, it is immediately deleted from
>>>> Drafts. Such messages do not appear in "Deleted Items" though.
>>>>
>>>> I wonder, however, if the message might somehow still be under Drafts,
>>>> but hidden, and if there could be a way to revive it?
>>>>
>>>> I hope someone can help with this problem. Thank you.
>>>>
>>>>
>>>> "MS" nospam.com> wrote in message
>>>> news:ezL2grI3IHA.5024@TK2MSFTNGP03.phx.gbl...
>>>>> I will add a piece of information that I forgot to mention before. It
>>>>> is probably not relevant to the problem, but just in case it is, I
>>>>> will mention it here.
>>>>>
>>>>> The original message in question was an HTML-formatted message. A long
>>>>> HTML-formatted message was in the message body when I clicked "Send".
>>>>>
>>>>> The message that now appears in my "Sent Items" folder has, as said,
>>>>> the Message Subject and the Recipients listed, but the message body is
>>>>> blank. Furthermore, the message body is listed as being formatted
>>>>> Plain Text.
>>>>>
>>>>> Therefore, somehow in the sending process, all the text in the message
>>>>> body was lost, and the formatting of the message was changed from HTML
>>>>> to Plain Text.
>>>>>
>>>>> I would still greatly appreciate help with this. Thank you.
>>>>>
>>>>> "MS" nospam.com> wrote in message
>>>>> news:u6G5rxH3IHA.3500@TK2MSFTNGP05.phx.gbl...
>>>>>> Using Outlook 2003 (all of Office 2003), all the latest updates, in
>>>>>> Win XPSP3.
>>>>>>
>>>>>> I wrote a long important e-mail this morning, addressed to several
>>>>>> people. I clicked Send, then Send and Receive, and assumed my message
>>>>>> was sent.
>>>>>>
>>>>>> I received an e-mail from one of the addressees, indicating that the
>>>>>> received e-mail was blank, no message.
>>>>>>
>>>>>> I went to my Sent Items folder, with the intention of forwarding that
>>>>>> sent message to this one addressee.
>>>>>>
>>>>>> The message title appeared in Sent Items folder, along with the
>>>>>> addressees. But the message was blank--nothing at all in message
>>>>>> window-although I had written a long message. I cannot find that text
>>>>>> I had written anywhere!
>>>>>>
>>>>>> What could have happened?
>>>>>>
>>>>>> Where could I possibly find that missing text, so I do not have to
>>>>>> write the message again?
>>>>>>
>>>>>> Thank you in advance for your assistance. :-)
>>
>>
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