| Re: Live Maps for Outlook 2007 Not loading--no errors |
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Group: microsoft.public.outlook · Group Profile
Author: Eriq CookEriq Cook Date: Aug 26, 2008 13:51
I tried to just uninstall the Live Maps plug-in alltogether, and encountered
the following 2 problems:
1) When I ran the Live Maps for Outlook setup program, it asked me if I
wanted to repair the installation, or remove. I chose "Remove". The
uninstall process started, then a message popped up saying that Outlook
encountered an error and needed to close. Please note that Outlook was FULLY
closed when I started the uninstallation process. I checked to see if the
outlook process was running in Task Manager, and it wasn't. Don't know why
Outlook crashed when it wasn't open to begin with.
2) I tried to uninstall again, and this time it appeared to work. When I
clicked "Remove", oddly I was asked to enter my Microsoft Exchange username
and password. Why? I'm trying to uninstall a program, not run Outlook. It's
lke the uninstall process causes Outlook to start which makes no sense if
I'm trying to remove a plug-in.
Anyway I finally got a successful uninstall and will try reinstalling. I'll
follow up with my process...
"Diane Poremsky [MVP]" msn.com> wrote in message
news:uNBgnP5BJHA.4728@TK2MSFTNGP04.phx.gbl...
>> I can't seem to get the Live Maps for Outlook plug-in working. I
>> downloaded and installed the most recent version, and everything appears
>> to install ok. No errors or strange messages during installation. I made
>> sure that Outlook is fully closed when installing it, then start up
>> Outlook after it's done. When I create a new appointment item, nothing
>> shows up relating to Maps in the ribbon bar (but the screenshot on
>> thedownload page clearly shows what should be appearing when running
>> Outlook 2007). It's just not loading or something. It's been several
>> weeks now trying to figure out and I give up.
>>
>> Some technical details:
>>
>> - Running Outlook 2007 with Exchange server.
>> - Windows Vista Business
>> - Have no other known issues with Outlook 2007.
>>
>> I've also made sure that the calendar folder is using the default
>> appointment form. Nothing wrong there. Help!
>
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