Ok, I have an issue that I can not seem to find an answer for. Me and my
wife installed Office Enterprise 2007 on a computer that had Office XP on it.
As far as we can tell the install worked like it should, but we are having
an issue with the Outlook program.

When I start Outlook on my side, it has imported all the contacts that I had
and all the emails that I had received up until the install. I have made
sure that my email account information was correct and it is and I can see it
send and receive like it should, but here is the issue.

When it downloads the emails to my Outlook, they are not visible in the
inbox, even if unread. Items are showing up in the junk box as they are
supposed to, but I can not see any of the new emails in my Inbox, but here is
the kicker,

If I do a search using the All Mail Items option, then I can see the emails
I have received since this past Saturday, when we did the install. This
includes test emails that I have sent, etc.

I have no filters turned on, no catagories, nothing that should prevent the
emails form showing. Please help.

Did you reset the view?
http://www.outlook-tips.net/beginner/resetview.htm

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
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"Chris" discussions.microsoft.com> wrote in message
news:D2666D96-0CC1-456B-B3F0-8484687E4827@microsoft.com...

As another option and adding to the 2 previous answers and just covering all options

Have you checked if your Font to read in OL is set to white the same as the background. I have seen this as late as last week in a foreign newsgroup. The OP could not read his mail in Outlook unless it was highlighted because it was invisible to see

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Chris" discussions.microsoft.com> wrote in message news:D2666D96-0CC1-456B-B3F0-8484687E4827@microsoft.com...

Ok, here is what I have done.

I have tried opening it using the /cleanviews option and it does not make an
difference.

I have looked in all my folder and opened anything that had a + beside it.
Yes, it does show an exact copy of the file structure (ie. all the same
folders, etc.) that is shown in the main personal file, but they also show
the exact same content.

I have checked the font colors and the are not white or any other color
option that might make the harder to see. I can not highlight anything above
the visible top message in my inbox, even though using the search all
function it shows that I have well over 200 unread emails above it.

Press CTRL+6 - how many sets of folders do you see?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

"Chris" discussions.microsoft.com> wrote in message
news:5624ECBF-75D7-432F-A516-23EF83235431@microsoft.com...

I had a user accidentally remove all the headings in the inbox pane. Do you
see the suject and from headings? If not, try adding them back.

--
Lauri
Bellingham Public Schools
Application Support

"Chris" discussions.microsoft.com> wrote in message
news:D2666D96-0CC1-456B-B3F0-8484687E4827@microsoft.com...