Re: Images in Outlook 2003 showing as red x
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Re: Images in Outlook 2003 showing as red x         

Group: microsoft.public.outlook · Group Profile
Author: Nikki Peterson
Date: Jun 10, 2008 05:35

Is this your email at home or work?

Nikki

"Beavt8r" discussions.microsoft.com> wrote in message
news:AFAEE8F2-3232-412E-BF90-C697654CE974@microsoft.com...
> I've tried clearing out the OLK folder (using 2003 and XP here) but the
> main
> problem is that it comes back after time. Is it just a part of Outlook/IE
> where the folder hits a certain point and just stops working?
>
> Oh, another point of note. Two of the computer (probably more) have
> wildly
> different sizes for the folder. One that is affected is nearly 1GB, while
> the other is <100MB. Arbitrary size limit or actual corruption I wonder.
>
> "Frenchy" wrote:
>
>> Nikki Peterson wrote:
>>> Only for Advanced users:
>>>
>>> When pictures in your email won't download, even though you have
>>> Outlook configured to download external content (or allow it on
>>> a per-message basis), the problem is usually a "full" temporary file
>>> folder.
>>>
>>> You need to locate the SecureTemp folder and delete the contents
>>> (or the entire folder) then restart Outlook. The images should display
>>> correctly.
>>>
>>> Outlook 2007 places the Secturetemp folder at
>>> C:\Documents and Settings\user\Local Settings\Temporary Internet
>>> Files\Content.Outlook\8A0VMD3A,
>>> where 8A0VMD3A can be any random characters.
>>>
>>> Vista moves the Temp Internet folder to
>>> C:\Users\username\AppData\Local\Microsoft\Windows\Temporary Internet
>>> Files\,
>>> so you'll need to look there for the OLK or Content.Outlook folder.
>>>
>>> You can look in the registry for the location of the folder by looking
>>> in
>>> the registry. You can change the folder to point to a new location,
>>> but be sure the new folder exists before changing it in the registry.
>>>
>>> The OutlookSecureTempFolder value (for Outlook 2007) is at
>>> HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security.
>>> For older versions of Outlook, change the 12.0 to your version number.
>>>
>>> Nikki
>>
>> Nope as repeated before I have done that and that is not a solution.
>>
>> When I view E-mail headers that are going to be a problem with Red X's,
>> I see briefly this in the header
>>
>>>>
>> When an E-mail (that has http tags
>> in it that will show as red x's when read) arrives into Outlook 2007
>> (with Vista Ultimate OS and Office Pro 2007 installed)), the header in
>> the top pane first shows the message : "You have received an HTML E-
>> Mail from sendersname, but it appears that your E-Mail client is set
>> to read messages in plain text"
>>
>> Well, my client is NOT set to do that (or anywhere I can see) and
>> after you hover over the message with the mouse, that header
>> disappears and it shows just the subject line.
>>
>> Does that help anyone towards a solution?
>>
>>>>
>>
>> That disappears when you open the message or preview it in the preview
>> pane. Does that point anyone to a solution??
>>
>> Frenchy
>>
>>
>>>
>>> "Frenchy" invalid.com> wrote in message
>>> news:g2knll$8vd$1@registered.motzarella.org...
>>>> ep, done that many times and never made squat difference.
>>>>
>>>> Frenchy
>>>>
>>>> Nikki Peterson wrote:
>>>>> Have you tried clearing your Cache in IE? This has worked for many
>>>>> Vista folks.
>>>>>
>>>>> Nikki
>>>>>
>>>>> "Frenchy" invalid.com> wrote in message
>>>>> news:g2khr8$oe2$1@registered.motzarella.org...
>>>>>> Nikki Peterson wrote:
>>>>>>> You may want to take a look at the following link:
>>>>>>> http://www.microsoft.com/windows/ie/community/columns/ietopten.mspx
>>>>>>>
>>>>>>> Nikki Peterson
>>>>>>>
>>>>>>> "Frenchy" invalid.com> wrote in message
>>>>>>> news:g2k6pf$i9c$1@registered.motzarella.org...
>>>>>>>> Beavt8r wrote:
>>>>>>>>> Hello everybody. I have a question for you gurus out there. We
>>>>>>>>> have some computers at work where either embedded images or
>>>>>>>>> images pulled in from another server are showing as a red x with
>>>>>>>>> no option to "download content". The only fix we've found is
>>>>>>>>> clearing out the OLK folder but the problem comes back after
>>>>>>>>> time. Solutions I've tried include:
>>>>>>>>> 1) Unchecking "Don't download pictures automatically" in the
>>>>>>>>> Security settings. Works on some, but not all.
>>>>>>>>> 2) Changing the 'zone' for emails from Restricted to Internet.
>>>>>>>>> Again, fixes some but not all.
>>>>>>>>> 3) Detect & Repair in Outlook.
>>>>>>>>> 4) Making sure "Show Images" is checked in IE (Outlook pulls
>>>>>>>>> emails via IE)
>>>>>>>>> 5) Clearing the "Securetempfolder" registry key and/or clearing
>>>>>>>>> out the Outlook Temporary folder's contents (under Temporary
>>>>>>>>> Internet Files). This fixes the issue, but only temporary. It
>>>>>>>>> does come back.
>>>>>>>>> 6) Reverting to IE6. Doesn't work.
>>>>>>>>> 7) Upgrading to Office 2007. Seems to work, but not an option as
>>>>>>>>> of yet. I work for a University and it is affecting the
>>>>>>>>> President's office and they want a "permanent" fix, rather than
>>>>>>>>> the temporary one we tried before with deleting the folder. Any
>>>>>>>>> ideas? I've been in contact with a rep from Microsoft but as of
>>>>>>>>> yet, the patches we tried didn't work. Thanks in advance :)
>>>>>>>> I can assure you the problem is still there with Outlook 2007 (and
>>>>>>>> Office 2007). This has been bugging me since Late Dec/07 when it
>>>>>>>> suddenly started. I have tried all the above with no success, not
>>>>>>>> even Temporarily. If you get a solution, please post here
>>>>>>>>
>>>>>>>> Frenchy
>>>>>>>
>>>>>>>
>>>>>> http://www.microsoft.com/windows/ie/community/columns/ietopten.mspx
>>>>>>
>>>>>> Unfortunately that is a pre-Vista write-up and most appears not
>>>>>> applicable directly to Vista and Outlook 2007
>>>>>>
>>>>>> But thanks the try.
>>>>>>
>>>>>> Interestingly, you have to use IE to view that link, it will not go
>>>>>> there with Firefox.
>>>>>>
>>>>>> Frenchy
>>>>>
>>>
>>
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