Images in Outlook 2003 showing as red x
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Images in Outlook 2003 showing as red x         


Author: Beavt8r
Date: Jun 9, 2008 09:54

Hello everybody. I have a question for you gurus out there. We have some
computers at work where either embedded images or images pulled in from
another server are showing as a red x with no option to "download content".
The only fix we've found is clearing out the OLK folder but the problem comes
back after time.

Solutions I've tried include:
1) Unchecking "Don't download pictures automatically" in the Security
settings. Works on some, but not all.
2) Changing the 'zone' for emails from Restricted to Internet. Again, fixes
some but not all.
3) Detect & Repair in Outlook.
4) Making sure "Show Images" is checked in IE (Outlook pulls emails via IE)
5) Clearing the "Securetempfolder" registry key and/or clearing out the
Outlook Temporary folder's contents (under Temporary Internet Files). This
fixes the issue, but only temporary. It does come back.
6) Reverting to IE6. Doesn't work.
7) Upgrading to Office 2007. Seems to work, but not an option as of yet.
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Re: Images in Outlook 2003 showing as red x         


Author: Frenchy
Date: Jun 9, 2008 14:19

Beavt8r wrote:
> Hello everybody. I have a question for you gurus out there. We have some
> computers at work where either embedded images or images pulled in from
> another server are showing as a red x with no option to "download content".
> The only fix we've found is clearing out the OLK folder but the problem comes
> back after time.
>
> Solutions I've tried include:
> 1) Unchecking "Don't download pictures automatically" in the Security
> settings. Works on some, but not all.
> 2) Changing the 'zone' for emails from Restricted to Internet. Again, fixes
> some but not all.
> 3) Detect & Repair in Outlook.
> 4) Making sure "Show Images" is checked in IE (Outlook pulls emails via IE)
> 5) Clearing the "Securetempfolder" registry key and/or clearing out the
> Outlook Temporary folder's contents (under Temporary Internet Files). This
> fixes the issue, but only temporary. It does come back.
> 6) Reverting to IE6. Doesn't work.
> 7) Upgrading to Office 2007. Seems to work, but not an option as of yet.
> ...
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Re: Images in Outlook 2003 showing as red x         


Author: Nikki Peterson
Date: Jun 9, 2008 16:31

You may want to take a look at the following link:
http://www.microsoft.com/windows/ie/community/columns/ietopten.mspx

Nikki Peterson

"Frenchy" invalid.com> wrote in message
news:g2k6pf$i9c$1@registered.motzarella.org...
> Beavt8r wrote:
>> Hello everybody. I have a question for you gurus out there. We have
>> some computers...
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Re: Images in Outlook 2003 showing as red x         


Author: Frenchy
Date: Jun 9, 2008 17:28

Nikki Peterson wrote:
> You may want to take a look at the following link:
> http://www.microsoft.com/windows/ie/community/columns/ietopten.mspx
>
> Nikki Peterson
>
> "Frenchy" invalid.com> wrote in message
> news:g2k6pf$i9c$1@registered.motzarella.org...
>> Beavt8r wrote:
>>> Hello everybody. I have a question for you gurus out there. We have
>>> some computers at work where either embedded images or images pulled in
>>> from another server are showing as a red x with no option to "download
>>> content". The only fix we've found is clearing out the OLK folder but
>>> the problem comes back after time. Solutions I've tried include:
>>> 1) Unchecking "Don't download pictures automatically" in the Security
>>> settings. Works on some, but not all.
>>> 2) Changing the 'zone' for emails from Restricted to Internet. Again,
>>> fixes some but not all.
>>> 3) Detect & Repair in Outlook.
>>> 4) Making sure "Show Images" is checked in IE (Outlook pulls emails via ...
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Re: Images in Outlook 2003 showing as red x         


Author: Nikki Peterson
Date: Jun 9, 2008 18:36

Have you tried clearing your Cache in IE? This has worked for many
Vista folks.

Nikki

"Frenchy" invalid.com> wrote in message
news:g2khr8$oe2$1@registered.motzarella.org...
> Nikki Peterson wrote:
>> You may want to take a look at the following link:
>> http://www.microsoft.c...
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Re: Images in Outlook 2003 showing as red x         


Author: Frenchy
Date: Jun 9, 2008 19:07

ep, done that many times and never made squat difference.

Frenchy

Nikki Peterson wrote:
> Have you tried clearing your Cache in IE? This has worked for many
> Vista folks.
>
> Nikki
>
> "Frenchy" invalid.com> wrote in message
> news:g2khr8$oe2$1@registered...
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Re: Images in Outlook 2003 showing as red x         


Author: Nikki Peterson
Date: Jun 9, 2008 20:42

Only for Advanced users:

When pictures in your email won't download, even though you have
Outlook configured to download external content (or allow it on
a per-message basis), the problem is usually a "full" temporary file
folder.

You need to locate the SecureTemp folder and delete the contents
(or the entire folder) then restart Outlook. The images should display
correctly.

Outlook 2007 places the Secturetemp folder at
C:\Documents and Settings\user\Local Settings\Temporary Internet
Files\Content.Outlook\8A0VMD3A,
where 8A0VMD3A can be any random characters.

Vista moves the Temp Internet folder to
C:\Users\username\AppData\Local\Microsoft\Windows\Temporary Internet Files\,
so you'll need to look there for the OLK or Content.Outlook folder.

You can look in the registry for the location of the folder by looking in
the registry. You can change the folder to point to a new location,
but be sure the new folder exists before changing it in the registry.
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Re: Images in Outlook 2003 showing as red x         


Author: Frenchy
Date: Jun 9, 2008 22:44

Nikki Peterson wrote:
> Only for Advanced users:
>
> When pictures in your email won't download, even though you have
> Outlook configured to download external content (or allow it on
> a per-message basis), the problem is usually a "full" temporary file
> folder.
>
> You need to locate the SecureTemp folder and delete the contents
> (or the entire folder) then restart Outlook. The images should display
> correctly.
>
> Outlook 2007 places the Secturetemp folder at
> C:\Documents and Settings\user\Local Settings\Temporary Internet
> Files\Content.Outlook\8A0VMD3A,
> where 8A0VMD3A can be any random characters.
>
> Vista moves the Temp Internet folder to
> C:\Users\username\AppData\Local\Microsoft\Windows\Temporary Internet
> Files\, ...
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Re: Images in Outlook 2003 showing as red x         


Author: Beavt8r
Date: Jun 10, 2008 05:13

I've tried clearing out the OLK folder (using 2003 and XP here) but the main
problem is that it comes back after time. Is it just a part of Outlook/IE
where the folder hits a certain point and just stops working?

Oh, another point of note. Two of the computer (probably more) have wildly
different sizes for the folder. One that is affected is nearly 1GB, while
the other is <100MB. Arbitrary size limit or actual corruption I wonder.

"Frenchy" wrote:
> Nikki Peterson wrote:
>> Only for Advanced users:
>>
>> When pictures in your email won't download, even though you have
>> Outlook configured to download external content (or allow it on
>> a...
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Re: Images in Outlook 2003 showing as red x         


Author: Nikki Peterson
Date: Jun 10, 2008 05:35

Is this your email at home or work?

Nikki

"Beavt8r" discussions.microsoft.com> wrote in message
news:AFAEE8F2-3232-412E-BF90-C697654CE974@microsoft.com...
> I've tried clearing out the OLK folder (using 2003 and XP here) but the
> main...
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