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Author: patetcpatetc Date: May 7, 2008 14:57
I have posted before in this group and received the suggestion to
check out:
http://support.microsoft.com/?id=290684 and I did this and followed
every step to try to resolve the problem of Outlook wanting me to
enter my password every time I open the program and then every few
minutes after that.
I've even tried uninstalling the entire Outlook program and
reinstalling, removing my email account and then adding it as a new
one. The problem does not seem to be with Gmail, my email account.
When I try to edit the registry to remove the information, there is
nothing under the Protected Storage System Provider key. My sign-on
information is not being saved, even though I check the box to save my
password every time.
How can I remove ALL settings for Outlook without losing my mail? I'm
not sure which *.pst to delete. This what I have:
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Author: Nikki PetersonNikki Peterson Date: May 7, 2008 20:06
Have you tried the following:
Clear your password cacheTo clear your password cache, follow these steps:
1. Click Start, and then click Control Panel.
2. Double-click User Accounts.
3. If your user account is in the Administrator group, follow these
steps:
a. On the Advanced tab, click Manage Passwords.
b. Remove any .NET Passport-related entries.
c. Click Close, and then click OK.
If your user account is not a member of the Administrator group,
follow these steps:
a. Click Manage my network passwords.
b. Remove any Passport-related entries.
c. Click Close, and then close User Accounts.
Also, Outlook rebuild: Files a Rebuild will not fix:
An update to Outlook may fix it. And/Or a rebuild of your Outlook profile.
However, you would need to find ALL files that effect the view on your
system and replace them.
A simple reinstall will not clean these files up. Close Outlook first, then:
a.. Search your hard drive for *.ost and delete all found (Be sure to
search in hidden files)
b.. Search your hard drive for Outcmd.dat and delete it. (This file holds
your customized toolbar settings...
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Author: patetcpatetc Date: May 8, 2008 15:46
I did try your suggestions as noted after each one I tried.
Nikki Peterson wrote:
> Have you tried the following:
>
> Clear your password cacheTo clear your password cache, follow these steps:
> 1. Click Start, and then click Control Panel.
> 2. Double-click User Accounts.
> 3. If your user account is in the Administrator group, follow these
> steps:
> a. On the Advanced tab, click Manage Passwords.
> b. Remove any .NET Passport-related entries.
There were no .NET Passport-related entries. My menu is a little
different with Windows XP but I did get to the right area.
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Author: Nikki PetersonNikki Peterson Date: May 9, 2008 15:04
Have you tried:
What version of Internet Explorer do you use? Or do you
use something else?
Have you read "You have to enter credentials multiple times
when you use a 2007 Office application that takes advantage
of multiple network stacks:
http://support.microsoft.com/kb/948608
Nikki Peterson
"patetc" gmail.com> wrote in message
news:4bbbfef2-8737-491d-a42d-a196ff0e4295@y38g2000hsy.googlegroups.com...
>I did try your suggestions as noted after each one I tried.
>
> Nikki Peterson wrote...
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Author: patetcpatetc Date: May 10, 2008 08:14
I'm using the latest Internet Explorer 7. Windows XP, SP3 is
completely up-to-date and so is Outlook 2007.
I followed the instructions on the website below to edit the registry
but it didn't help. The enter password window pops up every time I
try to send or receive mail.
Pat
Nikki Peterson wrote:
> Have you tried:
>
> What version of Internet Explorer do you use? Or do you
> use something else?
>
> Have you read "You have to enter credentials multiple times
> when you use...
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Author: Nikki PetersonNikki Peterson Date: May 11, 2008 19:15
At this point, I would involve your PC/LAN admins. You probably
do not have enough rights to effect any changes. They may be able
to identify the problem for you.
Nikki Peterson
"patetc" gmail.com> wrote in message
news:a26d75b2-50c8-4728-b294-84faec7a0e17@26g2000hsk.googlegroups.com...
> I'm using the latest Internet Explorer 7. Windows XP, SP3 is
> completely up-to...
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Author: ElaineElaine Date: Jun 19, 2008 20:36
Pat: Have you ever been able to fix the problem with the password?
I am having the same problem. it started when I swithed from Dial up to
Wildblue Sat service. I also have tried all the fixes outthere and none have
helped. I have windows vista,. Which includes windows mail. There is no
problem with the Password on Windows mail and I'm using the same email
account.
i perfer my Outlook, but it's a real pain having to enter the password
everytime.
Thanks
Elaine
"patetc" wrote:
> I have posted before in this group and received the suggestion to
> check out:
> http://support.microsoft.com/?id=290684 and I did this and followed
> every step to try to resolve the problem of Outlook...
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Author: Brian TillmanBrian Tillman Date: Jun 20, 2008 06:51
Elaine discussions.microsoft.com> wrote:
> Pat: Have you ever been able to fix the problem with the password?
What version of Outlook? Have you tried a new mail profile?
--
Brian Tillman [MVP-Outlook]
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Author: ElaineElaine Date: Jun 21, 2008 11:01
I'm using Outlook 2002 10.6838.6839 Sp3 (Running using XP Setup)
Out of Microsoft Office XP Small Business
Elaine
"Brian Tillman" wrote:
> Elaine discussions.microsoft.com> wrote:
>
>> Pat: Have you ever been able to fix the problem with the password?
>
> What version of Outlook? Have you tried a new mail profile?
> --
> Brian Tillman [MVP-Outlook]
>
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