Email auto-linking problems with Business Contact Manager for Outlook
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Email auto-linking problems with Business Contact Manager for Outlook         


Author: ollie
Date: Sep 19, 2008 00:37

I'm using Business Contact Manager with Outlook 2007 on an Exchange
Server system. Email linking works fine with 99%% of contacts but
recently one contact who I share a lot of emails with has stopped
linking - no matter what I do I can't get the emails to link to the
communications history even though the email link is ticked &
confirmed. I've tried deleting the email address, re-entering & re-
linking, I've tried deleting the contact, still no joy. Any
suggestions?
1 Comment
Re: Email auto-linking problems with Business Contact Manager for Outlook         


Date: Sep 19, 2008 03:07

Try posting to microsoft.outlook.bcm for help with Business Contact Manager.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375

After furious head scratching, ollie@pitchconsultants.co.uk asked:

| I'm using Business Contact Manager with Outlook 2007 on an Exchange
| Server system. Email linking works fine with 99%% of contacts but
| recently one contact who I share a lot of emails with has stopped
| linking - no matter what I do I can't get the emails to link to the
| communications history even though the email link is ticked &
| confirmed. I've tried deleting the email address, re-entering & re-
| linking, I've tried deleting the contact, still no joy. Any
| suggestions?
no comments

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