>
> I have a problem in as much that I am unable to activate website links
> from within received e-mails.
>
> I had no such problem when I was using the anti-virus program AVG 7.5,
> but since I upgraded to the AVG 8.0 version this problem has arisen.
> AVG 8.0 has not only anti-virus facilities, but also a firewall, safe
> site scanning etc. I am using Microsoft Outlook as my e-mail client
> and Mozilla Firefox as my web browser and running Windows XP with
> Service Pack 3 on a Compac Presario 2500 laptop.
>
> I have presented this problem to Support at AVG and received a reply
> with a number of steps to test the software. None of these were
> successful in rectifying the problem.
>
> The blocking of the links, I feel, is most likely an action of the AVG
> firewall, (I have disabled Microsoft's firewall so there should be no
> conflict). All links within the e-mails are blocked and all that
> happens when I attempt to connect is that when the cursor is over the
> link I get a 'no entry' symbol arising and if I click on the link I get
> a window appearing entitled 'Select Link Browser'. If I select Firefox
> and click 'open' in this window all that happens is that the start page
> of Firefox launches and nothing more. All this has been the case for
> the last two weeks, until today. Now, when clicking on a link in an
> e-mail, there is no 'no entry' sign arising, but the start page of
> Mozilla Firefox is launched, but nothing further occurs. The URL of the
> link is not displayed in the bar and no connection to it is made.
>
> I do not know enough to be able to pursue this problem further. Can
> anybody help me?
>
> Regards, Bluesman
>
>
>
>
> --
> Bluesman