I created a new user account on my PC. I wanted to see if I could synchronise my
mobile phone's data with a new account in Outlook without the existing data
being corrupted or conflicts being created.

After I created the new account (name of "Motorola" after the phone that I use)
I logged in as that and then ran Motorola Phone Tools to synch the phone and
Outlook.

What I found after I ran Outlook is that all the data from my normal account was
there. I have set multiple accounts up on the laptop and this has not occured.
Each user has their own Outlook data, calendar entries, contacts, email
addresses and so on. But on my desktop PC which until half an hour ago had only
one user account, this did not occur.

Why would this happen?

According to your description, you ran your synchronization software before
you configured your Outlook profile.
Surely you wouldn't do that and expect things to function normally.
Why would you create an entire Windows user account and not just another
Outlook profile?
--
Russ Valentine
[MVP-Outlook]
"Snapper" y7mail.com.invalid> wrote in message
news:jnme641m172sf96d9fol232oi0pthpkdaj@yarwho.com...

Because you pointed your Motorola account at the same .PST file that
your regular account uses.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

"Snapper" y7mail.com.invalid> wrote in message
news:jnme641m172sf96d9fol232oi0pthpkdaj@yarwho.com:

Russ Valentine [MVP-Outlook] wrote...

I had with the original user profile, but not when I created the second one. I
ran it afterwards.

I don't know how to do that. Hence why I tried it under a different user
profile.

Ben M. Schorr - MVP (OneNote) wrote...

I didn't "point" it anywhere. It did it all by itself.

The way that I understand how Windows XP works with multiple users is that the
data files for the various apps are created under Documents and
Settings/username (or whatever the full pathname is called).

Hence I was hoping that Outlook would be created with a fresh and blank profile
for "Motorola", the second account.

Anyway, I've given up on the idea. I can synch selected appointments etc. using
my normal account. I have backed up the phonebook data using the Motorola tools
and the data in the phonebook has all be sorted and edited to my satisfaction.

Then your question is answered. You never allow synchronization software to
create your Outlook profile.
--
Russ Valentine
[MVP-Outlook]
"Snapper" y7mail.com.invalid> wrote in message
news:ludg64pubvn70j6bafggghntqgoj4gmiqq@yarwho.com...

"Snapper" y7mail.com.invalid> wrote in message
news:p0eg64p8c4gq7lin4vq3qeus5gsku6acud@yarwho.com:

Maybe the Motorola software did that for some reason; hard to believe it
could under a separate user account though. I don't think a separate
user account would have permissions to your main account unless you gave
it those permissions or maybe if you gave the account Admin permissions.

Ben M. Schorr - MVP (OneNote) wrote:

Perhaps he created the new account as a copy of the original or his PST is
in the Default User folder tree.

Ben M. Schorr - MVP (OneNote) wrote...

I don't know how it occured. But to recap, below is the process that I used:

1. Install Motorola Phone Tools.
2. Copy data from Outlook to phone using copy function.

A couple of days later...

3. Create new user profile under Windows.
4. Fire up outlook. Yep, looks OK.
5. Run Motorola Phone Tools.
6. Initiate OL-Phone sync.
7. Watch it pick up contacts and calendar data off other profile...
8. Abort process at this time.
9. Stick with manually updating phone and old fashioned backups.