Cannot select text with shift key
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Cannot select text with shift key         


Author: falk.christian
Date: May 7, 2008 01:37

Hi!

I have a pretty annoying problem with Outlook 2007 SP1. When I write
some text and directly tries to select the text I've written with the
shift and arrow key it will not select the text. I can easily
reproduce the error by doing the following steps:

1. Open a new mail
2. Tab down to the text area
3. Write "hello"
4. Hit Shift+Left Arrow

The expected result would be to select the "o" in the written text,
but the actual result is that the letter is not selected. It is the
same problem with Ctrl+Shift+Left or Shift+Home.

I run it on Windows Vista x64 SP1. When I try the same thing in
notepad or word it will not appear. It will neither appear on my
colleague's Windows Vista x86 machine. I've tried to change format
between "Plain text", "Html" and "Rich text", but it is the same
problem.

It's pretty annoying to not be able to write a mail efficiently. Does
anybody else have this problem? Is it known? How do I solve it?
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11 Comments
Re: Cannot select text with shift key         


Author: F.H. Muffman
Date: May 7, 2008 02:41

> I have a pretty annoying problem with Outlook 2007 SP1. When I write
> some text and directly tries to select the text I've written with the
> shift and arrow key it will not select the text. I can easily
> reproduce the error by doing the following steps:
>
> 1. Open a new mail
> 2. Tab down to the text area
> 3. Write "hello"
> 4. Hit Shift+Left Arrow
> The expected result would be to select the "o" in the written text,
> but the actual result is that the letter is not selected. It is the
> same problem with Ctrl+Shift+Left or Shift+Home.
>
> I run it on Windows Vista x64 SP1. When I try the same thing in
> notepad or word it will not appear. It will neither appear on my
> colleague's Windows Vista x86 machine. I've tried to change format
> between "Plain text", "Html" and "Rich text"...
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Re: Cannot select text with shift key         


Author: falk.christian
Date: May 7, 2008 04:34

On 7 Maj, 11:41, F.H. Muffman hotmail.com> wrote:
>> I have a pretty annoying problem with Outlook 2007 SP1. When I write
>> some text and directly tries to select the text I've written with the
>> shift and arrow key it will not select the text. I can easily
>> reproduce the error by doing the following steps:
>
>> 1. Open a new mail
>> 2. Tab down to the text area
>> 3. Write "hello"
>> 4. Hit Shift+Left Arrow
>> The expected result would be to select the "o" in the written text,
>> but the actual result is that the letter is not selected. It is the
>> same problem with Ctrl+Shift+Left or Shift+Home.
>
>> I run it on Windows Vista x64 SP1. When I try the same thing in
>> notepad or word it will not appear. It will neither appear on my
>> colleague's Windows Vista x86 machine. I've tried to change format
>> between "Plain text", "Html" and "Rich text", but it is the same
>> problem.
> ...
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7 Comments
Re: Cannot select text with shift key         


Author: Diane Poremsky [MVP]
Date: May 7, 2008 05:31

do you have any add-ins installed? have you tried detect and repair?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

gmail.com> wrote in message
news:c0f27f25-3144-44fb-aa61-afe7afb473af@a70g2000hsh.googlegroups.com...
> Hi!
>
> I have a pretty annoying problem with Outlook 2007 SP1. When I write
> some...
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Re: Cannot select text with shift key         


Author: falk.christian
Date: May 7, 2008 06:29

The machine has just been installed with vista and office 2007 with
SP1 has been installed. No add-ins have been installed.

As it seems, the detect and repair feature is no longer existing in
office 2007:

"What happened to Detect and Repair?
The Detect and Repair feature that was included with Microsoft Office
2003 has been replaced in the 2007 Microsoft Office system with
Microsoft Office Diagnostics. This new tool provides more
comprehensive testing and repair capabilities." [Outook Help]

However, I did run the following:

InfoPath, OneNote, Outlook, Publisher, Project, SharePoint Designer,
and Visio:
1. On the Help menu, click Office Diagnostics.
2. Click Continue, and then click Start Diagnostics.
[Outlook Help]

The diagnostics tool did not find any problem. But the issue with the
selection is still there.

/Christian

On 7 Maj, 14:31, "Diane Poremsky [MVP]" msn.com> wrote:
> do you have any add-ins installed? have you tried detect and repair?
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself...
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Re: Cannot select text with shift key         


Author: F.H. Muffman
Date: May 7, 2008 20:21

>>> I have a pretty annoying problem with Outlook 2007 SP1. When I write
>>> some text and directly tries to select the text I've written with
>>> the shift and arrow key it will not select the text. I can easily
>>> reproduce the error by doing the following steps:
>>>
>>> 1. Open a new mail
>>> 2. Tab down to the text area
>>> 3. Write "hello"
>>> 4. Hit Shift+Left Arrow
>>> The expected result would be to select the "o" in the written text,
>>> but the actual result is that the letter is not selected. It is the
>>> same problem with Ctrl+Shift+Left or Shift+Home.
>>> I run it on Windows Vista x64 SP1. When I try the same thing in
>>> notepad or word it will not appear. It will neither appear on my
>>> colleague's Windows Vista x86 machine. I've tried to change format
>>> between "Plain text", "Html" and "Rich text", but it is the same
>>> problem.
>>>
>> 'It will not appear'... the highlighting or the problem?
>> ...
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Re: Cannot select text with shift key         


Author: falk.christian
Date: May 9, 2008 00:13

On 8 Maj, 05:21, F.H. Muffman hotmail.com> wrote:
>>>> I have a pretty annoying problem with Outlook 2007 SP1. When I write
>>>> some text and directly tries to select the text I've written with
>>>> the shift and arrow key it will not select the text. I can easily
>>>> reproduce the error by doing the following steps:
>
>>>> 1. Open a new mail
>>>> 2. Tab down to the text area
>>>> 3. Write "hello"
>>>> 4. Hit Shift+Left Arrow
>>>> The expected result would be to select the "o" in the written text,
>>>> but the actual result is that the letter is not selected. It is the
>>>> same problem with Ctrl+Shift+Left or Shift+Home.
>>>> I run it on Windows Vista x64 SP1. When I try the same thing in
>>>> notepad or word it will not appear. It will neither appear on my
>>>> colleague's Windows Vista x86 machine. I've tried to change format
>>>> between "Plain text", "Html" and "Rich text", but it is the same
>>>> problem.
>
>>> 'It will not appear'... the highlighting or the problem? ...
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5 Comments
Re: Cannot select text with shift key         


Author: F.H. Muffman
Date: May 10, 2008 16:52

>>>>> I have a pretty annoying problem with Outlook 2007 SP1. When I
>>>>> write some text and directly tries to select the text I've written
>>>>> with the shift and arrow key it will not select the text. I can
>>>>> easily reproduce the error by doing the following steps:
>>>>>
>>>>> 1. Open a new mail
>>>>> 2. Tab down to the text area
>>>>> 3. Write "hello"
>>>>> 4. Hit Shift+Left Arrow
>>>>
>>>> If the problem does not appear, then I would first try running
>>>> Outlook in Safe mode (WinKey-R, outlook /safe) and see if the
>>>> problem still happens.
>>>>
>>>
>>> I also tried to run in safe mode, thanks to your advice, but it's
>>> still the same problem. the letter will not be selected.
>>>
>> Interesting. Have you tried either shift key? Does the cursor
>> actually move to before the o in the initial example? If you're in the ...
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Re: Cannot select text with shift key         


Author: falk.christian
Date: May 12, 2008 05:17

On 11 Maj, 01:52, F.H. Muffman hotmail.com> wrote:
>>>>>> I have a pretty annoying problem with Outlook 2007 SP1. When I
>>>>>> write some text and directly tries to select the text I've written
>>>>>> with the shift and arrow key it will not select the text. I can
>>>>>> easily reproduce the error by doing the following steps:
>
>>>>>> 1. Open a new mail
>>>>>> 2. Tab down to the text area
>>>>>> 3. Write "hello"
>>>>>> 4. Hit Shift+Left Arrow
>
>>>>> If the problem does not appear, then I would first try running
>>>>> Outlook in Safe mode (WinKey-R, outlook /safe) and see if the
>>>>> problem still happens.
>
>>>> I also tried to run in safe mode, thanks to your advice, but it's
>>>> still the same problem. the letter will not be selected.
>
>>> Interesting. Have you tried either shift key? Does the cursor
>>> actually move to before the o in the initial example? If you're in the ...
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3 Comments
Re: Cannot select text with shift key         


Author: F.H. Muffman
Date: May 12, 2008 06:20

>>>>>>> I have a pretty annoying problem with Outlook 2007 SP1. When I
>>>>>>> write some text and directly tries to select the text I've
>>>>>>> written with the shift and arrow key it will not select the
>>>>>>> text. I can easily reproduce the error by doing the following
>>>>>>> steps:
>>>>>>>
>>>>>>> 1. Open a new mail
>>>>>>> 2. Tab down to the text area
>>>>>>> 3. Write "hello"
>>>>>>> 4. Hit Shift+Left Arrow
>>>>>> If the problem does not appear, then I would first try running
>>>>>> Outlook in Safe mode (WinKey-R, outlook /safe) and see if the
>>>>>> problem still happens.
>>>>>>
>>>>> I also tried to run in safe mode, thanks to your advice, but it's
>>>>> still the same problem. the letter will not be selected.
>>>>>
>>>> Interesting. Have you tried either shift key? Does the cursor
>>>> actually move to before the o in the initial example? If you're in
>>>> the primary outlook window, click on an email message, and hit ...
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