| Re: BCC's work in Express but not in Outlook |
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Group: microsoft.public.outlook · Group Profile
Author: F.H. MuffmanF.H. Muffman Date: Sep 20, 2008 10:06
> In trying to hide email addresses of members from others, we send
> messages to our organization with the members all listed in BCC. We
> have done this using Outlook 2003 for a large number of members (in
> excess of 200) until recently when the process stopped working.
> Everything appears to be normal inasmuch as the email appears in the
> Sent folder, but the member do not receive the email. There are no
> error messages from anyone.
>
> In an effort to troubleshoot the problem, we sent an email to
> ourselves and listed us in CC and BCC. Using either Outlook Express
> or Outlook 2000 we get three messages back. Using Outlook 2003, we
> only get one message back. We therefore thought that something may
> have changed in recent updates to Windows XP that caused Outlook 2003
> to no longer operate as it used to. Not wanting to lose the features
> of Outlook, we then upgraded to Outlook 2007, and it works in the same
> way as Outlook 2003. In other words, it doesn't do the job.
>
> We have now gone all the way back to Outlook Express, and it works
> just fine. All the named members in BCC receive their emails. The
> tech people at the email server have no suggestions as to what the
> problem might be.
Well, do those people at the email server see the messages being submitted
from Outlook? Get them on the phone, walk through the issue with them and
by sending to them to verify that their server is accepting the message and
then delivering it to the right mailbox.
If I had to guess, it's a spam filter somewhere blocking it, and the only
reason OE works and OL doesn't is because OL as a mail client (which gets
put into the message header) weights the message a little heavier in whatever
spam filter is blocking the message.
Are you able to look at the mailbox using a web based reader? Can you see
the message you BCC'd there?
> Does anyone have any idea as to what is going on? Are there
> differences in the information that is sent to the server from Outlook
> Express versus that which is sent from Outlook 2003 and 2007?
While there will be some minor differences, SMTP is SMTP and OE/OL should
be the same.
--
-f.h.
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