> Nikki I have discovered that the problem seems to lie with the junk mail
> filter on Outlook. When you tag a sender as a safe sender Outlook does
> not keep this and you have to do it every time you get a message from that
> sender. I have ticked the box for names in my contacts as being safe
> senders buy that does not help.
>
> Is there some way that one can stop his amnesia which Outlook is
> experiencing? I am running Vista Ultimate and Office professional 2007.
> Is the problem not perhaps with some security update which my PC has
> installed automatically?
>
The settings are persistent - something is wrong with your system.
when you close outlook verify its not left running in task manager, process
tab. It may take up to 2 min for outlook.exe to disappear. If it stays
longer, something is keeping it open. This is one cause of settings that
don't stick.
A corrupt profile is another. Make a new profile in control panel, mail. Do
not copy the existing profile - make a new one and let it make a new pst.
See if it works better.
--
Diane Poremsky [MVP - Outlook]
Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:
http://www.slipstick.com
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dailytips-subscribe-request@
lists.outlooktips.net
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"Trevor"
telkomsa.net> wrote in message
news:9EEEEE0F-417A-40E0-84D6-5401142CBE42@microsoft.com...> "Nikki Peterson"
hotmail.com> wrote in message
> news:eAYeIHuEJHA.4784@TK2MSFTNGP05.phx.gbl...>> Again I will point out that Outlook does NOT delete the attachments.
>> There is another program running on your system that is doing this.
>> You need to contact your System Administrator and find out if it is
>> an AV (Anti-Virus) program that is removing these items.
>>
>> Nikki
>>
>> "Trevor"
telkomsa.net> wrote in message
>> news:9B835C33-E2DC-4377-B58C-0FC55DFB119F@microsoft.com...
>> "Nikki Peterson" hotmail.com> wrote in message
>> news:enqpaMPEJHA.3844@TK2MSFTNGP05.phx.gbl...>>> Now that the person has been added to the Safe Sender List
>>> did you get your other attachments back?
>>>
>>> Nikki
>>>
>>> "Trevor"
telkomsa.net> wrote in message
>>> news:FFFC19BE-1BDB-46E3-8718-A6B083660D57@microsoft.com...
>>>
>>> What I discovered was if I right clicked on the message and then
>>> selected
>>> junk mail and selected the add sender to safe sender list. Exit Outlook
>>> and
>>> when you go back in the attachment is available. There should be some
>>> way
>>> to turn this quirk in Outlook off.
>>>
>>> ?????
>>>
>>> "Nikki Peterson" hotmail.com> wrote in message
>>> news:e1aitS2DJHA.4768@TK2MSFTNGP06.phx.gbl...
>>>>>>> Outlook does not "destroy" or "delete" your attachments. Outlook
>>>> will "block" attachments in security cases, however this can be
>>>> worked around.
>>>>
>>>> If your attachments are being wiped out, I would look to an
>>>> Anti-Virus product working a bit on overdrive that needs to be
>>>> turned down.
>>>>
>>>> If you have a government system I would contact your IT department
>>>> and have them look into this for you.
>>>>
>>>> Again, Outlook does not delete your attachments, it only hides them
>>>> from you and blocks you from accessing them. This is another issue.
>>>>
>>>> Nikki
>>>>
>>>> "JIMBOLUKE"
discussions.microsoft.com> wrote in message
>>>> news:6021E13A-8352-419D-8F25-3128F292B84F@microsoft.com...>>>
>>>> The paperclip disappears. When I click to open the message, the
>>>> attachment
>>>> is gone. There is no yellow banner (that would be a good hint wouldn't
>>>> it)
>>>> just a bunch of disappearing attachments (which disappear quietly and
>>>> unceremoniously). I lost a lot, mostly because I was too stupid to
>>>> stop.
>>>> I
>>>> clicked probably 20-30 messages before I really caught on to what was
>>>> happening. After all, it's about the last thing you'd ever expect,
>>>> that
>>>> is
>>>> for Outlook 2007 to actually destroy your messages??!!! If it were in
>>>> my
>>>> power, I'd revert to 2003, but I am under corporate (gov actually)
>>>> rules
>>>> that
>>>> force me to use 2007.
>>>>
>>>> "Nikki Peterson" wrote:
>>>>
>>>>> When you say "vanishing", do you still see the paperclip icon?
>>>>> When you open the message with the attachment, do you see a
>>>>> message in the yello banner on top of the message that gives you
>>>>> a message that states something like "The attachment is being
>>>>> blocked..."?
>>>>> Do you run an Anti-Virus product on your email?
>>>>>
>>>>> If you see the Yellow banner on the top of the message, have a look
>>>>> at this site for information on how to open the attachment(s):
>>>>>
http://www.slipstick.com/outlook/esecup/getexe.asp
>>>>>
>>>>> Nikki
>>>>>
>>>>> "JIMBOLUKE"
discussions.microsoft.com> wrote in message
>>>>> news:AF6D64E4-0E3D-4E78-A076-CBF90054E0C7@microsoft.com...>>>
>>>>> Weirdest thing I ever experienced in an Office product (I think) is
>>>>> that
>>>>> in
>>>>> Outlook 2007, when I click on a message, it's attachment vanishes!
>>>>> The
>>>>> messages are in an old .pst, and the following columns are visible (in
>>>>> this
>>>>> order from left to right):
>>>>>
>>>>> 1. "!" (urgency?)
>>>>> 2. Message class
>>>>> 3. Attachment paper clip
>>>>> 4. Categories
>>>>> 5. From
>>>>> 6. To
>>>>> 7. Subject
>>>>> 8. Received
>>>>> 9. Size
>>>>> 10. Flags
>> No, you have to add each and every one that you cannot see to the list,
>> exit
>> Outlook and when you go back in the attachments are there. However, if
>> you
>> try and open the mail the attachment disappears and adding the sender to
>> your safe list will not bring back the attachment.
>>
>> What a pain in the ass
>>
>>
>>>>>
>>>>> It is absolutely weird. I have a theory it has something to do with
>>>>> the
>>>>> categories field. Before 2007 (i just changed a week ago), I used the
> Nikki I have discovered that the problem seems to lie with the junk mail
> filter on Outlook. When you tag a sender as a safe sender Outlook does
> not keep this and you have to do it every time you get a message from that
> sender. I have ticked the box for names in my contacts as being safe
> senders buy that does not help.
>
> Is there some way that one can stop his amnesia which Outlook is
> experiencing? I am running Vista Ultimate and Office professional 2007.
> Is the problem not perhaps with some security update which my PC has
> installed automatically?
>
> Removing the AV does not resolve the issue.
>
> Thanks
>
> Trevor
>
>>>>> categories field obsessively as a tag field and basically abandoned
>>>>> the
>>>>> idea
>>>>> of separate folders to pigeonhole messages. Unfortunately, now 2007
>>>>> uses
>>>>> this feature in a way that totally destroys my productivity (but that
>>>>> is
>>>>> a
>>>>> separate issue). Anyway, it'd be really nice to not lose all my
>>>>> attachments
>>>>> from my carefully archived message stores when I click on them.
>>>>>
>>>>> -jim
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>>
>
>
